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Thread: bin file error...

  1. #1
    Registered User
    Join Date
    May 2010
    Location
    Rochester
    Posts
    1

    bin file error...

    Hey is there any way I can fix the Bin file error I keep getting when I start up my TriCaster. I have two of them here at work. Doesn't matter which one I use they both have a hard time opening.
    i usually wait for the option to shutdown, go to desktop... So I click go to desktop and then manually start the program and it works.

    I need to get our registration information from our vender. But I tried to do an update. but you have to setup your reg information first. is there perhaps an easier way to fix this? Like editing the start up information where it says (C:\WINDOWS\sysrst.mbr="Restore TriCaster") ?

    It's just so buggy.

  2. #2
    Grizzled Veteran jcupp's Avatar
    Join Date
    Feb 2003
    Location
    Bloomington, IN
    Posts
    1,626
    If you are getting errors you should call tech support and get that sorted out.

    Customer service can get you the registration info you need in order to download the updates.
    -Jeff


    My TriCaster Blog
    TriCaster Tally Lights

    Gear Used: TC1, NC1 I/O, TC 460, TC Mini 4i, TS 100, TS 4000

  3. #3
    Registered User
    Join Date
    Sep 2004
    Location
    Los Angeles
    Posts
    795
    You should be able to do the restore on your machine without registering it. In fact when you restore it, you will have to re-register it if you'd already registered it.

    Also: the serial # is on the bottom of the machine, so you shouldn't have to contact your vendor in order to register it.

    Bob Anderson

  4. #4
    Technical Support
    Join Date
    May 2003
    Location
    San Antonio
    Posts
    321
    If you updated quicktime then you may need to install the patch off of the http://reg.newtek.com. The restore will work as well.
    Donny Oropeza
    NewTek Technical Support
    210-341-8444 (8:30 AM to 6:30 PM C)
    (Monday - Friday)(10:00 AM to 2 PM C)(Sat-Sun)
    NewTek Customer Service
    1-800-862-7837 (9:30 AM to 5:30 PM C)(M-F)

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