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Type: Posts; User: kimberly_blaze

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    Update for anyone who may find this useful in the...

    Update for anyone who may find this useful in the future. I was able to use #6-32 screws for this repair.
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    Thanks, Jeff. I do have a rack to support...

    Thanks, Jeff. I do have a rack to support underneath but the TC1 jiggled loose so I need the additional screws and some threadlock so it stays in place.
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    TC1 Mounting Bracket Screws

    Anyone know where I can buy the correct screws to secure the TC1 mounting brackets to the side of the machine? I am in need of 6.

    Screw length is 3/8" (11/16" for just the threaded part) and...
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    Hi Kane, I've been communicating with...

    Hi Kane,

    I've been communicating with [email protected] about this issue but that last day or so I am getting an error when I try to email. Not sure if I need to just wait it out or try another...
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    Follow Video Buggy on TC1 and AE3

    I have been experiencing buggy audio transitions on 2 different TriCasters (a TC1 and a 460 running AE3). Follow video works to turn on/off DDR but it is not working for my XLR input on channel 1....
  6. Hi Kane. I am aware that I can use that layout...

    Hi Kane. I am aware that I can use that layout but the problem is actually that my TC1SP is not even connecting in the first place.
  7. TC1SP Not Recognized in Control Surfaces Config

    I am trying to remap some buttons on my TC1SP being used with a TriCaster 460 running AE but the TriCaster will not connect to the panel. Anyone else able to make this work?
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    Additional Restore Question

    Thanks, Jeff! Had a couple additional questions but answered them myself.
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    How Can I Clean Up the C: Drive

    I recently upgraded to AE on my TriCaster mini. I am concerned because the C: drive is starting to get pretty full; it currently has only about 23% free space left (12.5gb out of 60). Windirstat...
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    Disregard. I rebooted and now it is displaying at...

    Disregard. I rebooted and now it is displaying at 100% correctly.
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    TC1 Display Resolution and Scaling

    I just updated my NVIDIA drivers and am getting an error about the resolution or DPI settings on the TriCaster startup page.

    144005


    The display resolution is set for 1920x1080 and I am...
  12. TriCaster Record Causing Computer to Freeze

    Hi all,

    Last week I recorded to 2 external SSDs and sent out a NDI source for 4 sessions across 3 days without any issues. On the 5th (and, of course, last) session, as soon as I hit record the...
  13. Workaround for Mac?

    Is there a similar process I can do on a mac? I used the installer but the files are taking a long time to render in Premiere.
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    TriCaster 460 Sharing Not Working

    File sharing stopped working on one of our TriCaster 460s. As far as I know, nothing has been altered on it that would have caused this. Our other 460 is working as expected.

    I've poked around in...
  15. I've been trying to get into contact with someone...

    I've been trying to get into contact with someone from Keycode in Seattle to get myself and a few others certified. I talked to Rick on the phone about a year ago but haven't heard back since then....
  16. Headphone Output Not Working When HDMI Output is Connected

    We are experiencing an issue on both of our 460s updated to the latest firmware in which the 1/4" headphone port will not pass audio out if we are also using the HDMI output port. Hope that this is...
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