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Type: Posts; User: kanep

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  1. I used Wireshark and what able to determine the...

    I used Wireshark and what able to determine the command. Here is a cURL command that will toggle the power status of the camera. I put this in a batch file and it will cycle between power modes...
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    The m2v1 are typically standard definition...

    The m2v1 are typically standard definition recordings. They are MPEG-2 based, but some application will not determine the codec for some reason.

    Handbrake should be able to read these file and...
  3. I've written up a doc that should help with this....

    I've written up a doc that should help with this.
    https://1drv.ms/b/s!AvQUqb_Jvb0UhTd1jndDIXBgyOaI
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    Its working here. What export settings are you...

    Its working here. What export settings are you using?
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    See if this help for the control surface....

    See if this help for the control surface.
    https://support.newtek.com/hc/en-us/articles/360000800434-USB-Control-Surface-not-detected

    Otherwise, I'd recommend contacting support.
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    This doc should help. TriCaster RTMP from...

    This doc should help.

    TriCaster RTMP from MediaDS
    https://1drv.ms/b/s!AvQUqb_Jvb0UhTd1jndDIXBgyOaI
  7. Dante is supported, I've used that myself. In...

    Dante is supported, I've used that myself. In general audio drivers shouldn't cause a problem like remote access software can, some drivers might cause the warning message, but typically they...
  8. The new Mini has updated motherboard with dual...

    The new Mini has updated motherboard with dual NICs and new GPU with 4x MiniDisplayPort outputs. However, the side case monitor was removed from this design. The NewTek website should not being...
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    By remote software, you mean something like...

    By remote software, you mean something like TeamViewer?
  10. Is there a monitor? Current shipping Mini units...

    Is there a monitor? Current shipping Mini units (with dual Ethernet and 4x MiniDisplayPorts) do not have the side case monitor.
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    I'd contact support.

    I'd contact support.
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    Does a local capture of the encode look okay? ...

    Does a local capture of the encode look okay? That would rule out if it is an encode issue or bandwidth one.
  13. I'll have to look into when I get a chance. ...

    I'll have to look into when I get a chance. Password protection uses Digest authentication, but I didn't think that would interfere with it working.
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    I was thinking VPN, I've used that method with...

    I was thinking VPN, I've used that method with solutions like Hamachi and WireGuard.
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    This should be possible, I've sent NDI through a...

    This should be possible, I've sent NDI through a VPN.
  16. Ports 80 and 5952 can access the webserver on the...

    Ports 80 and 5952 can access the webserver on the TriCaster. I have port 5952 setup as a forward on my VMC system and I've been able to access it thru my AT&T router. Could Comcast be blocking port...
  17. Version of software on both TriCaster and NC1 IO?...

    Version of software on both TriCaster and NC1 IO? 'Lastest' is not helpful.

    This was recorded on the TC1 or on the NC1 IO? If on the TC1, does the NC1 IO recording look okay?

    I take it when...
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    I'd contact support and see if they have other...

    I'd contact support and see if they have other things to look at or try.

    http://new.tk/support
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    The NDI HX Camera app requires NDI 4.0 or higher...

    The NDI HX Camera app requires NDI 4.0 or higher to operate. TriCaster AE2 is running at a NDI 3.7 (or 3.8) level if I recall. The TriCaster needs to be running AE3 for this to have the updated NDI...
  20. The video is showing up as private. What version...

    The video is showing up as private. What version software on the TriCaster? Have you contacted NewTek support?
  21. Did you ever contact support for about the issues...

    Did you ever contact support for about the issues with the firmware upgrade? I have no idea what loading the HDMI firmware on the SDI unit will do.
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    I've used the 'Builder' interface on LivePanel to...

    I've used the 'Builder' interface on LivePanel to perform these functions.
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    Not currently, it will bind to all interfaces. ...

    Not currently, it will bind to all interfaces. Some people will block the ports used by NDI on certain networks, using either a 3rd party firewall or in the switch itself.
  24. Are they separate GPUs for internal and external...

    Are they separate GPUs for internal and external displays? On my laptop NDI Scan Converter will show both displays. However, NDI Scan Converter loads code inside the GPU, so it will only see the...
  25. I'd recommend containg BirdDog and seeing if...

    I'd recommend containg BirdDog and seeing if there is a firmware update or setting change. NDI tally support is automatic, which is how I'm sure it was working prevously. If the PTZ keyboard is...
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