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Thanks, Gabe!

I opened a support ticket and they advised to update to the latest build. I thought we were running the latest. Will do that today and report back.

Anybody have any thoughts here?

O.K... I was finally able to capture a good example of the issue.

https://drive.google.com/file/d/1BDovaUCBL6SEgCSCaza0kStkWM_N_bxc/view?usp=sharing
(NOTE: Download the file and view it locally....

Unable to repro the problem now. Continuing to test with multiple sources.

Any thoughts, Kane (or anyone)? I'm about to buy $10K worth of cross-conversion hardware just so I can use these Tricasters. I'd really rather not do that.

Apologies. We're using the 3G-SDI units. Two in / two out per Mini.

Nothin?

Ahhh. Gotcha. Weird that it defaults to "Last Month" now.

We've done shows with our Mini 4Ks before and had no issues. Recently, we did a show and the Mini or maybe the Spark converters didn't like something about the 1080i29.97 satellite feed we were...

This has happened to me quite a bit recently, running AE3. Any tips would be greatly appreciated!

Anyone happen to know why I wouldn't be able to see all threads in a particular Forum? For example, this forum-- General Discussion-- has over 187K posts and I can only see 24 threads.

149390

So I have two TC-1s on the same network-- TC1-01 and TC1-02. They are connected to each other through multiple NDI sources, so I know that data is passing back and forth. When I try to create a macro...

To my knowledge, Tricaster doesn't support any kind of closed captioning on input or output. Huge blind spot, in my opinion.

Any secret to getting the installer to run on a Mini 4K? I double click the installer app and nothing happens.

So the "What's New" sheet for the Mini 4K mentions that LivePanel and LiveStory Creator are included free. I can't seem to find them, though, and there's no "LivePanel/Live Story Creator for Mini 4K"...

So when I login to the web UI on my new Spark Plus I/O units, I see a "Device Name" field and I can enter text into that field, but when I hit RETURN or click away, it reverts to the original device...

Anyone know of any options out there for rack mounting Tricaster Minis? Any orientation would do, but ideally, we'd like to see two units side by side in one mount, facing out (so you can see the...

Can't believe there aren't more people clamoring to this post!

So how early is the firmware? Is it brand-new or an iteration of the PTZHD firmware? I'd like to install a bunch of these for a...

By "metadata", do you mean commands? There is no data sent to the cameras unless the user has issued a movement command. The load jumps up as soon as the application is started and the cameras are...

Whoops. Never saw your response. Thank you for the insight. This is NDI SDK 4.1, though.

Anyone else have any ideas what's happening or how to troubleshoot? We're pretty new to the NDI SDK and...

SO this NDI camera control application we're developing appears to cause very high CPU load (50-70%) on relatively new machines with i7-8700 processors in them. We're in the process of diagnosing,...

Hi, gang!

So we recently developed a relatively rudimentary but pretty useful NDI camera control app for a customer in C++. It's actually v2 of an app we created 11 years ago that used VISCA to...

And there we go. A heads up would have been cool... like a sticker maybe... or even a little card packed in with the unit... something like...

"Hey, customer... We know it *seems* like a device...

So I just received two Tricaster minis for a customer. When I power them on, I watch windows boot up on the built-in display, I see the desktop, then I see the Tricaster load screen and then nothing....