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  1. Check your transition delegation in the PGM/PVW...

    Check your transition delegation in the PGM/PVW section. Perhaps you have just a keyer delegated instead of background?

    Kris
  2. If you can't figure out how to get in touch with...

    If you can't figure out how to get in touch with them, another good test might be sending your stream to another CDN and see what it looks like there. I think Vimeo does the same kind of live...
  3. It didn't look like there was a CDN between you...

    It didn't look like there was a CDN between you and YouTube. Your streaming settings you posted used a YouTube URL, so they should be your CDN. It might be worth asking YouTube about it. Perhaps they...
  4. Yep. That should do the trick. SOLO is meant to...

    Yep. That should do the trick. SOLO is meant to give you a preview of any source out to your headphone output.

    Kris
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    That is baffling. Those have been in there since...

    That is baffling. Those have been in there since the original XD line TriCasters. That is such a bizarre design choice.

    Kris
  6. If you mute the channel, then SOLO it, you should...

    If you mute the channel, then SOLO it, you should get just that audio on your headphone out.

    Kris
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    I think you used to be able to do that with a...

    I think you used to be able to do that with a "virtual set" style effect that you could compile in Aura. I'd have to go back and look and see if I still have that around somewhere.

    Kris
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    It's on the list of features when you go to the...

    It's on the list of features when you go to the Mini 4K page and then click on Features... but then again, so is Macros.

    https://www.newtek.com/tricaster/mini/ and click Features.

    I guess they...
  9. It looks like you are doing it correctly there....

    It looks like you are doing it correctly there. You could probably try taking one of the archived files from the stream and drop it into something like MediaInfo or VLC to determine if you are...
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    In the tutorial screen shot you have, they have...

    In the tutorial screen shot you have, they have loaded the "2 layer" effect instead of the "cut" effect you have loaded. You can do what you are trying to do in two different ways. You can go into...
  11. Hmm. I can't remember this exact version. Is...

    Hmm. I can't remember this exact version. Is there a "Create New" at the bottom of the dropdown where you see "Unnamed Connection" in that picture? That seems vaguely familiar to me. I do see that it...
  12. There should be. Otherwise there isn't a way to...

    There should be. Otherwise there isn't a way to create more than one streaming destination in the drop-down menu. There should be a New and Delete button right next to the name of the connection. Can...
  13. Here's a knowledge base article on that. The...

    Here's a knowledge base article on that. The pictures might help.

    https://support.newtek.com/hc/en-us/articles/218444567-TriCaster-XD-series-Creating-Custom-Flash-Profiles

    Kris
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    I've done it on the 4RU versions and not the...

    I've done it on the 4RU versions and not the smaller boxes, but my usual method is to use Seagate's drive utility software. I replaced all the system HDs in my older boxes with some of their FireCuda...
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    I've always just cloned the drive including both...

    I've always just cloned the drive including both partitions. I've never had a problem replacing them or booting them that way.

    Kris
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    Possibly. I'm not sure if their backend handles...

    Possibly. I'm not sure if their backend handles them completely differently or not, but it is probably safer to go with the instructions for the type of connection you are running. The previous...
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    That is a bit odd. I wonder if it is trying to...

    That is a bit odd. I wonder if it is trying to "catch up" or something. I still think an extended test at or around 4 Mbps is a really good idea here. Just to make sure that works. If it does, you...
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    That probably depends on if you are using the...

    That probably depends on if you are using the Facebook plugin which would go through the API on that developers site or if you are using the regular RTMP streaming. Are you using the baked in...
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    I think on standard edition software, which I...

    I think on standard edition software, which I believe 2-5 was, the streaming tops out at 2 Mbps. That being said, there are a lot more recent builds of that software that you could consider updating...
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    Do you have a link to one of your live events? It...

    Do you have a link to one of your live events? It might help to see what it looks like on there.

    Kris
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    Just for clarity, 4K in general conversation is...

    Just for clarity, 4K in general conversation is typically referring to 4K video resolution. That is a 3840 x 2160 frame size also sometimes referred to as UltraHD. I wouldn't use the term 4K in this...
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    Have you checked to make sure your stream quality...

    Have you checked to make sure your stream quality settings are set correctly? In the video you referenced, they do show that at about 2:45 in. https://youtu.be/5ylDZ25p4Bw?t=165

    Make sure that...
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    That's crazy.

    That's crazy.
  24. Thread: TC1 and M/E's

    by kltv
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    You might consider using one M/E as your dirty...

    You might consider using one M/E as your dirty M/E and just punch cameras up there instead of punching between the individual dirty M/Es. Then you'd just switch in game up in the M/E A bus and when...
  25. Try using the mouse wheel to zoom out in the...

    Try using the mouse wheel to zoom out in the scene. Typically I build virtual sets at 2x the resolution I'll be using them in. That gives you room to push in.

    Kris
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