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Type: Posts; User: kelbyadmin

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  1. Scan Converter Mac cursor tracking issue

    We've run Scan Converter on both Windows and Mac computers (OS Mojave). The mouse tracking seems pretty accurate on the Windows machine, however the cursor tracking on the Mac is way off. Anyone else...
  2. SDI inputs on NC1 IN stop working after Windows updates

    Ugggghhh! Everytime a Windows update runs I lose the SDI inputs on our NC1 IN unit. Ultimately, I have to uninstall the last update (sometimes 2-3 updates) before the inputs start working again. Or I...
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    I've recently run into this issue as well. After...

    I've recently run into this issue as well. After recent Windows updates our feeds connected to Inputs 1-4 would show a black screen. I ended up uninstalling Windows updates and that resolved the...
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    We just started experiencing this with our TC1...

    We just started experiencing this with our TC1 one as well. I too have tried to reset to factory with no improvement. In my troubleshooting it appears it may be related to devices attached to the SDI...
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    Upgrading the software seemed to fix the issue....

    Upgrading the software seemed to fix the issue. In the past few weeks we have been getting 'digital noise/pixelation' in our feed. We have several SDI inputs in various sets in the studio that come...
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    Audio issues streaming from TC1

    We recently purchased the TC1 and have begun streaming our weekly show straight from the TC1. We seem to be having some 'popping/crackling' with the audio. We send a separate stream to FB from a...
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    Understood, we were fortunate and received a free...

    Understood, we were fortunate and received a free copy with the TC1 package we purchased.

    - - - Updated - - -

    Any info would be appreciated. I will check to see if there are any iOS updates...
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    Hi Lee, We just installed our new TC1 as well....

    Hi Lee,

    We just installed our new TC1 as well. I'm not aware of Airplay being supported natively inside the TC1, however it is documented to be supported using the Connect Pro software from a PC....
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