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Type: Posts; User: Zane Condren

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  1. Note if you have the remote you can plug the...

    Note if you have the remote you can plug the camera into a monitor via HD-SDI or HDMI and get to the settings menu which will show you the IP of the camera.
  2. Can you please PM me your Case number and I will...

    Can you please PM me your Case number and I will take a look.
  3. That's the exact issue.

    That's the exact issue.
  4. Are you using it with a Canon Camera? Some of...

    Are you using it with a Canon Camera? Some of their cameras refuse to handshake with Spark at anything other than SD resolutions.
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    Please open up a support case withour team...

    Please open up a support case withour team https://www.newtek.com/support/get-support/.
  6. As the OP figured out we don't return program to...

    As the OP figured out we don't return program to the caller, we return whatever is assigned to Mix 1 to the caller.
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    We fully installing the Dante Virtual Sound Card...

    We fully installing the Dante Virtual Sound Card driver on your TC1. The TC1 has 2-gigabit Nics. So you could put one on your main network and one on your Dante network. If you have Premium Access it...
  8. Please enter an official bug report, instructions...

    Please enter an official bug report, instructions can be found here https://forums.newtek.com/showthread.php/110229-Reporting-Bugs.
  9. Scott, Both the TriCaster and the NC1 are...

    Scott,

    Both the TriCaster and the NC1 are several versions out of date. I would highly recommend that you download the latest versions of software from https://www.newtek.com/downloads/. The...
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    I definitely agree with that!

    I definitely agree with that!
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    We are all entitled to our opinions, I recommend...

    We are all entitled to our opinions, I recommend the Henry Engineering Logic Converter because I have personally seen it work well and it is simple to set up. It's also less than half the cost of the...
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    We recommend you use this logic converter...

    We recommend you use this logic converter https://henryeng.com/logiconverter/ to convert the voltage output from our Tally/GPI output to contact closure.
  13. Current products have a native Twitch Streaming...

    Current products have a native Twitch Streaming Plugin.
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    It's a generic "IEC" cable that can be found at...

    It's a generic "IEC" cable that can be found at Walmart or Home Depot/Lowes.
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    Sorry, No the TC1 only supports 2 channels of...

    Sorry, No the TC1 only supports 2 channels of Skype TX.
  16. I would suggest opening a support case...

    I would suggest opening a support case https://www.newtek.com/support/get-support/.
  17. If this is easily reproducible for you please...

    If this is easily reproducible for you please file a bug report. For instructions on how to file a bug report please read this thread https://forums.newtek.com/showthread.php?110229-Reporting-Bugs.
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    The earlier post mentioning 2025 as the end of...

    The earlier post mentioning 2025 as the end of support was incorrect and I will edit it for clarity. Microsoft covers this topic here...
  19. In order to stream to business pages using...

    In order to stream to business pages using standard edition, you will have to do a custom stream using the RTMP method.
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    Nice work!

    Nice work!
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    Please update your software to the latest version...

    Please update your software to the latest version found at newtek.com/downloads.
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    This has been fixed long ago, please update to...

    This has been fixed long ago, please update to the latest software applicable to your system.
  23. NewTek Connect Pro does conversion of RTMP...

    NewTek Connect Pro does conversion of RTMP sources from anywhere you want to NDI.
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    Glad to hear it.

    Glad to hear it.
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    Under the file menu the "send current page to...

    Under the file menu the "send current page to Live and "Send All Pages to Live" will export the CGXML files into the proper folder for your session.
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