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Type: Posts; User: kanep

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    The chat method is the fast way to got a hold of...

    The chat method is the fast way to got a hold of support.
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    I've been using this combo for quite a while...

    I've been using this combo for quite a while without issues. However, I have been running beta software on the VMC, but even on my other systems running NDI 3.8 level code, I've not seen a problem....
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    Please contact NewTek support for issues like...

    Please contact NewTek support for issues like this. While these forums are monitored by some NewTek employees, they aren't an method support that will get a system replaced or repaired.
    ...
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    The Intel GPU driver is used for encoding of the...

    The Intel GPU driver is used for encoding of the stream, but not the display of the user interface. The nVidia card is used for that.

    I'd recommend connecting support. http://new.tk/support
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    To do a clean install, choose Custom (instead of...

    To do a clean install, choose Custom (instead of Express) in the nVidia drivers. Then there is a checkbox at the bottom of the custom options to perform a clean install.

    Beyond, that I'm out of...
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    Does this happen in a new session? I've found...

    Does this happen in a new session? I've found that the nVidia driver update is usually the fix when you get screen issues. There is an option in the nVidia to do a 'clean install' you might try...
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    Update your nVidia drivers.

    Update your nVidia drivers.
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    There is a post on this subject. ...

    There is a post on this subject.

    https://forums.newtek.com/showthread.php/160709-Unable-to-install-4-0
  9. Thread: Ndi-4

    by kanep
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    - NDI Scan Converter requires Windows 8 or better...

    - NDI Scan Converter requires Windows 8 or better
    - NDI Virtual Input require Windows 7 or better
    - All other NDI Tools require Windows Vista or better
  10. There are other tools that can do this. Have you...

    There are other tools that can do this. Have you tried any of them? OBS Studio with the NDI plug-in for example?
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    There is a right click option to cancel transcode.

    There is a right click option to cancel transcode.
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    He is talking about the transcoder with the...

    He is talking about the transcoder with the import tool (or the 'T') icon on video clips.

    These files will be imported to the same location as the session, the C: drive would not be a location...
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    You can remap the order of the program/preview...

    You can remap the order of the program/preview buses, the other keys on the control surface cannot be remapped.
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    The way to control COMPS is AE3 is as follows. ...

    The way to control COMPS is AE3 is as follows.

    First delegate the M/E you want to used with COMPS.

    Then press and hold down the COMPS button on the control surface. On your 8000CS the COMP...
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    There is no removable drive bay. You can use the...

    There is no removable drive bay. You can use the USB3 ports on the back of the unit to connect an external drive for recording.
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    You can set the record path in the...

    You can set the record path in the Settings>Application>Set Record Path

    There are no recording adjustments, it is a native NDI recording. Because of this there is virtual no CPU overhead, but...
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    Any 3rd party security software on these systems?

    Any 3rd party security software on these systems?
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    Some information here....

    Some information here.
    https://www.newtek.com/press-releases/ndi-makes-ip-accessible-ibc-2019/

    The NDI SDK also has some release notes in the docs.
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    When you say 'click on the app', are you talking...

    When you say 'click on the app', are you talking about the installer for NDI Tools or a specific tool in the package?

    If it is NDI Tools installer, I wonder if it somehow became blocked on your...
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    The green output in VLC Player on a video loop...

    The green output in VLC Player on a video loop affects MPEG-4 playback. To fix it, you have to change the default hardware acceleration options from Direct3D11 to 'DXVA' (or None). VLC Player 2.x...
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    The shortcuts_cfg.xml contains all of the...

    The shortcuts_cfg.xml contains all of the internal commands used inside the system by the user interface, but this isn't where the keyboard shortcuts are contained. I don't know where they are...
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    This is directly after it has recorded it, or...

    This is directly after it has recorded it, or some time later you copied the recording off then back?

    I ask because the 'T' can also mean more than just transcoding into another codec. The DDR is...
  23. Thread: Can I ...??

    by kanep
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    It's not common (or desirable) to be mixing...

    It's not common (or desirable) to be mixing camera video standards in a production. There is no ability to change one camera's video standard to match the other? That's the correct solution.
    ...
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    Install FireFox, you can do that on AE3. ...

    Install FireFox, you can do that on AE3. Uninstall the Mozilla Maintenance Service and TriCaster will start with no warning messages. Set FireFox as the default browser and it will open using the...
  25. Thread: Can I ...??

    by kanep
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    Yes, you would have to use a different output for...

    Yes, you would have to use a different output for each. For example MIX1 for the main output, and MIX2 for the streaming output. Depending on how you want this to work, you probably would cut the...
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