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    Glad you got it going! Kris

    Glad you got it going!

    Kris
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    I'd try running NDI Studio monitor on your local...

    I'd try running NDI Studio monitor on your local laptop. See if when you launch that it can detect the TriCaster's available sources. You should see the various MIX options at the very least. If you...
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    When you say you have double-checked that NDI is...

    When you say you have double-checked that NDI is running on local, what exactly do you mean by that?

    A few things to check...

    1. Make sure you are running the desktop version of the Skype app,...
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    That's basically what you would need to do....

    That's basically what you would need to do. LiveText doesn't support animation files. Just make sure the movie you are trying to use contains an alpha channel too. You mentioned MP4, which wouldn't....
  5. Sounds like they can't settle on a frame size and...

    Sounds like they can't settle on a frame size and rate between the two of them. Does that version of the TriCaster allow you to select a specific resolution with HDMI or is it just auto detect? You...
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    You need to put that source in one of your...

    You need to put that source in one of your downstream keyers. If it is coming from something like ProPresenter, you might need to put them on a green background and then use the input settings to key...
  7. Your best bet in this scenario is probably Skype....

    Your best bet in this scenario is probably Skype. You don't even need to use HDMI cables for this thanks to NDI. It starts to get a little more tricky if you need to have multiple guests remotely on...
  8. How remote are your remote sources? Out of the...

    How remote are your remote sources? Out of the studio, but in the building... or out of the building (and network) completely?

    Kris
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    The removable drive is typically your second...

    The removable drive is typically your second media drive. That is usually your E: drive on the system. If your sessions were all saved on your D: drive, most of your content should be there. There's...
  10. Check your transition delegation in the PGM/PVW...

    Check your transition delegation in the PGM/PVW section. Perhaps you have just a keyer delegated instead of background?

    Kris
  11. If you can't figure out how to get in touch with...

    If you can't figure out how to get in touch with them, another good test might be sending your stream to another CDN and see what it looks like there. I think Vimeo does the same kind of live...
  12. It didn't look like there was a CDN between you...

    It didn't look like there was a CDN between you and YouTube. Your streaming settings you posted used a YouTube URL, so they should be your CDN. It might be worth asking YouTube about it. Perhaps they...
  13. Yep. That should do the trick. SOLO is meant to...

    Yep. That should do the trick. SOLO is meant to give you a preview of any source out to your headphone output.

    Kris
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    That is baffling. Those have been in there since...

    That is baffling. Those have been in there since the original XD line TriCasters. That is such a bizarre design choice.

    Kris
  15. If you mute the channel, then SOLO it, you should...

    If you mute the channel, then SOLO it, you should get just that audio on your headphone out.

    Kris
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    I think you used to be able to do that with a...

    I think you used to be able to do that with a "virtual set" style effect that you could compile in Aura. I'd have to go back and look and see if I still have that around somewhere.

    Kris
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    It's on the list of features when you go to the...

    It's on the list of features when you go to the Mini 4K page and then click on Features... but then again, so is Macros.

    https://www.newtek.com/tricaster/mini/ and click Features.

    I guess they...
  18. It looks like you are doing it correctly there....

    It looks like you are doing it correctly there. You could probably try taking one of the archived files from the stream and drop it into something like MediaInfo or VLC to determine if you are...
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    In the tutorial screen shot you have, they have...

    In the tutorial screen shot you have, they have loaded the "2 layer" effect instead of the "cut" effect you have loaded. You can do what you are trying to do in two different ways. You can go into...
  20. Hmm. I can't remember this exact version. Is...

    Hmm. I can't remember this exact version. Is there a "Create New" at the bottom of the dropdown where you see "Unnamed Connection" in that picture? That seems vaguely familiar to me. I do see that it...
  21. There should be. Otherwise there isn't a way to...

    There should be. Otherwise there isn't a way to create more than one streaming destination in the drop-down menu. There should be a New and Delete button right next to the name of the connection. Can...
  22. Here's a knowledge base article on that. The...

    Here's a knowledge base article on that. The pictures might help.

    https://support.newtek.com/hc/en-us/articles/218444567-TriCaster-XD-series-Creating-Custom-Flash-Profiles

    Kris
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    I've done it on the 4RU versions and not the...

    I've done it on the 4RU versions and not the smaller boxes, but my usual method is to use Seagate's drive utility software. I replaced all the system HDs in my older boxes with some of their FireCuda...
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    I've always just cloned the drive including both...

    I've always just cloned the drive including both partitions. I've never had a problem replacing them or booting them that way.

    Kris
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    Possibly. I'm not sure if their backend handles...

    Possibly. I'm not sure if their backend handles them completely differently or not, but it is probably safer to go with the instructions for the type of connection you are running. The previous...
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