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  1. Can't try this myself at the moment, but what if...

    Can't try this myself at the moment, but what if you use the Matrix Audio Routing to move 3-4 IN to 1-2 OUT? Ultimately, by default IN 3-4 go to OUT 3-4 so if you are...
  2. Just for kicks, have you updated the nVidia...

    Just for kicks, have you updated the nVidia graphics driver? Can't hurt to try...

    I don't know which model you have, but you can figure out the graphics card model in Windows, then go to...
  3. Hi Peter, Make sure the network connection on...

    Hi Peter,

    Make sure the network connection on the PC is not set to PUBLIC - if it is, you might "see" the NDI source listed, but will not get video. Should be PRIVATE or WORK for NDI to pass thru....
  4. If you bring the Exported clip back into FCP,...

    If you bring the Exported clip back into FCP, does the overlay work there? Just to determine if the export is definitely bad or if something in TriCaster is the issue?
  5. Going to assume you have a Mini - the TC40 is an...

    Going to assume you have a Mini - the TC40 is an entirely different machine.

    How are you testing whether the alpha is working - using the clip in a DDR assigned to DSK overlay?

    Are you certain...
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    "the eight BNC SD/HD-SDI inputs with the multiple...

    "the eight BNC SD/HD-SDI inputs with the multiple SD/HD/SDI outputs in the 8000 and 800 models are still relevant in most production set-ups today"

    Agreed 4 SDI inputs is not enough for many...
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    I don't think that's it at all - the Mini used to...

    I don't think that's it at all - the Mini used to ship with Win 7 and now ships with Win 10. So it's not the OS, but rather the hardware itself determining end-of-sale. There is little need these...
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    I haven't tested this, but that's always been my...

    I haven't tested this, but that's always been my understanding, that ISO recordings will match the source. For instance, using a 1080p session and a camera source is 720p, the ISO recording of the...
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    Hi Geoff, Perhaps switch to an external H.264...

    Hi Geoff,

    Perhaps switch to an external H.264 recorder? There are a lot on the market, really aimed at those that wish to record their gaming sessions. HDMI input and records .mp4 to SD card or...
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    Have you tried adjusting the graphics resolution...

    Have you tried adjusting the graphics resolution and/or frame rate of laptop display that is providing the NDI source? What is that resolution currently? With TriCaster, I've sometimes had to adjust...
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    Hi Richard, Are you running NDI Virtual Input...

    Hi Richard,

    Are you running NDI Virtual Input to convert the NDI to appear as a more common webcam source? Perhaps StarLeaf will accept that input.

    Thanks

    Jeff
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    You may need to switch to an external hardware...

    You may need to switch to an external hardware streaming encoder and not rely on TriCaster for streaming any longer. Some encoders have an SDI input, others HDMI and some both. Pricing varies from <...
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    Are you using the serial from the tag on the 450?...

    Are you using the serial from the tag on the 450? Should probably have a NEW serial that was issued for the 455 if it was a paid upgrade at some point

    Thanks

    Jeff
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    Hi John, Do all the camera inputs match the...

    Hi John,

    Do all the camera inputs match the Session format on TriCaster? Meaning, if for instance your TC Session is "1080i" is that what the cameras are set to output also?

    Just wondering...
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    The important thing to realize about NDI sources...

    The important thing to realize about NDI sources is that they really don't take up much, if any, bandwidth until some NDI device starts pulling that feed. Meaning you might have 4 NDI sources...
  16. Your SE Sessions may or may not work in AE, not...

    Your SE Sessions may or may not work in AE, not sure. No need to make Session backups as updating the system - even doing a RESTORE - will never erase Sessions or Media. For best results though, I...
  17. You shouldn't have to do anything with the...

    You shouldn't have to do anything with the titles, should work the same - I've never had any issue going between various software versions, SE to AE and such.

    Thanks

    Jeff
  18. Please see this other recent thread, seems like...

    Please see this other recent thread, seems like same problem you have and maybe a buggy build from Newtek?...
  19. Sometimes TriCaster doesn't like if the nVidia...

    Sometimes TriCaster doesn't like if the nVidia graphics driver is newer than the TriCaster software, so maybe look at release dates on available nVidia drivers and just pick one that is a few weeks/a...
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    Hi Evan, Are you saying that after installing...

    Hi Evan,

    Are you saying that after installing the Dell touchscreen drivers on the TriCaster, and connecting USB cable from Dell to Mini, that the Dell does not work in Windows or TriCaster...
  21. You downloaded the 32-bit version, you need the...

    You downloaded the 32-bit version, you need the 64-bit version as stated in my post

    Thanks

    Jeff
  22. Go to https://www.geforce.com/drivers Find...

    Go to https://www.geforce.com/drivers

    Find drivers for your video card with Windows 7 64 bit and download, then install. Do not select "GeForce Experience" when installing, do the basic...
  23. Title files (.cgxml) work the same in any...

    Title files (.cgxml) work the same in any TriCaster, should just re-import them into GFX in AE3 Session and they will work

    Thanks
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    The macro commands have been moved to TriCaster...

    The macro commands have been moved to TriCaster itself with latest software. Click the information button at top right corner (looks like text/chat icon) and then inside that, click Web Browser.
    ...
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    What is the environment like - is it hot in the...

    What is the environment like - is it hot in the room with TriCaster? Good ventilation, air flow around 460 not tucked in a rack box or other tight spot?
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