Search:

Type: Posts; User: smw

Search: Search took 0.01 seconds.

  1. Replies
    2
    Views
    1,968

    Looping back to this in late 2018 and point...

    Looping back to this in late 2018 and point number 3 still isn't actually in the manual. Can the please be added to the documention, this forum shouldn't act as a documention source.

    Easiest way...
  2. We avoided using SpeedHQ but I don't remember...

    We avoided using SpeedHQ but I don't remember them being small. If you are on a windows computer you could export them using the AVI wrapper in Adobe Media Encoder. Sticking to broadcast formats is...
  3. Replies
    39
    Views
    3,607

    Hey, No it is 720p there are almost no...

    Hey,

    No it is 720p there are almost no interlaced sources within our workflow. I haven't had anytime to look at this and nor does it seem consistent so this may take some time.
  4. Replies
    2
    Views
    2,229

    Hey, I've done done this with a stock standard...

    Hey,

    I've done done this with a stock standard Wowza Streaming Engine but no idea how you configure this on the Newtek version and the MediaDS manual is pretty light on info. Maybe open a support...
  5. Replies
    39
    Views
    3,607

    Have you been able to work through this with...

    Have you been able to work through this with Newtek? We have also noticed jittery frames on the output of the Tricaster. I'll start gathering all of the evidence on our end if not.

    Cheers,
  6. Replies
    39
    Views
    3,607

    No public build that fixes the issues we've seen...

    No public build that fixes the issues we've seen but we had a Beta that did. I would wait until it is a production release and available on the downloads page.
  7. Replies
    39
    Views
    3,607

    Can I ask under which conditions you are hearing...

    Can I ask under which conditions you are hearing the audio distortion?
  8. Replies
    39
    Views
    3,607

    Hey, I have bug ticket open for this and it is a...

    Hey, I have bug ticket open for this and it is a work in progress.
  9. Replies
    39
    Views
    3,607

    I tested out the latest beta and the attached...

    I tested out the latest beta and the attached images make a pretty clear image of what happens when you internally record content and play it out. And when you play out content not recorded in the...
  10. Replies
    10
    Views
    1,935

    Andrew, there is no mention of 8000 or 460 users...

    Andrew, there is no mention of 8000 or 460 users within your post. Is it safe to say this is the same issue? What is your current timeline for fixing these issues?
  11. Replies
    39
    Views
    3,607

    Our initial 8000 unit was doing stuff like this 2...

    Our initial 8000 unit was doing stuff like this 2 years ago on the analog audio outputs (Robot Voice) so everything got shifted to SDI and now that is having issues too, your video sounds an awful...
  12. Downgrade your version and re-run the core update...

    Downgrade your version and re-run the core update to downgrade. We had this installed for about 30 minutes and went back again in the hope it fixed the issues introduced in an earlier version. If the...
  13. Replies
    7
    Views
    1,405

    Recording File Structure: ...

    Recording File Structure:

    https://drive.google.com/open?id=1xGe0yCYEZGjGKIwOFQEePcAfgpHJJy4p

    Codec Information - Scaled down and no audio:
    ...
  14. Replies
    7
    Views
    1,405

    Did anyone ever get an answer for this? They are...

    Did anyone ever get an answer for this? They are useless files that are clearly taking up both system resources to encode and store. We have been running V5 for about a month and couldn't work out...
  15. Replies
    39
    Views
    3,607

    That would be unusual but not out of character...

    That would be unusual but not out of character with my experience with the Tricaster software. I'll wait to see what support come back with as we'd very much like to stop wasting time finding work...
  16. Replies
    39
    Views
    3,607

    No transcoding occurs on either fast import or...

    No transcoding occurs on either fast import or import the file is an AVI created using the SpeedHQ codec and I checked the files on the D drive session folder they are 1:1. Using the Tricaster import...
  17. Replies
    39
    Views
    3,607

    That is exactly correct! At least the upgrade...

    That is exactly correct! At least the upgrade issue seems to be consistent across a couple of platforms. Wait, is that actually a good thing?
  18. Replies
    39
    Views
    3,607

    Yes, Our workaround is the + option on the DDR...

    Yes, Our workaround is the + option on the DDR "browse to media location" which exposes the explorer window and then copying the files from the network to the D: drive this is almost instant. Via the...
  19. Replies
    39
    Views
    3,607

    Yeah, the audio "effect" is known. We have been...

    Yeah, the audio "effect" is known. We have been chasing issues with V5 for sometime. We found the speed of creating new session's if you base it off an existing session to be significantly increased...
  20. Replies
    18
    Views
    3,826

    That sounds pretty close to our experience also....

    That sounds pretty close to our experience also. Have you dropped a support ticket in? If not, any info you can provide may speed things up.
  21. Replies
    18
    Views
    3,826

    Hi, We are having similar sounding issues with...

    Hi, We are having similar sounding issues with our Tricaster 8000 running the latest and greatest. Audio recorded into the system and played out experience pops and crackles. Full loop testing with...
  22. Replies
    6
    Views
    537

    Yes, for us this happens intermittently - every...

    Yes, for us this happens intermittently - every couple of days. A wipe transition will perform without any user or macro instruction issued. We have a slightly bigger issue with the version but will...
Results 1 to 22 of 22