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Type: Posts; User: kanep

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    A new build of 3P1 has been posted with this fix....

    A new build of 3P1 has been posted with this fix. The version number on the main page hasn't processed that there is an update, but the read-me and download will get you the new version.
    ...
  2. Looks like everything is current. If you haven't...

    Looks like everything is current. If you haven't contacted support, I would start there.

    https://www.newtek.com/support/get-support/
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    The NDI Scan Converter on OSX will not get up to...

    The NDI Scan Converter on OSX will not get up to the same frame rate as can be found with NDI Scan Converter on Windows. Put with that the 5K resolution of the 27" Retina display and I'm guessing it...
  4. Try a new session and see if it opens up...

    Try a new session and see if it opens up correctly.
  5. I'm not sure the reason for the delay. I'll...

    I'm not sure the reason for the delay. I'll admit is was longer that most updates bug fixes take from NewTek. I often get fixes within a week for for many of our products once I have them reported....
  6. Can you list software version numbers for VMC and...

    Can you list software version numbers for VMC and IO modules.

    You have verified that all Ethernet connections are running at full speed?
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    If you haven't contacted support I'd recommend...

    If you haven't contacted support I'd recommend starting there. I was hoping the error message would give me more of a clue, but I'm not sure what is setup incorrectly.
    ...
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    The TriCaster COMPS feature does all of this a...

    The TriCaster COMPS feature does all of this a more. Not only can the main layer be animated, but the other layers as well.

    COMPS can be found on TriCaster 460, 860, 8000, TC1 and VMC1. If if...
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    Can you take a picture of the screen so I can see...

    Can you take a picture of the screen so I can see what the exact error message is.
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    You need to add a password to the TC1 user...

    You need to add a password to the TC1 user account. I'm assuming that is the account you are running the TriCaster software under?
  11. You can send an email to [email protected] and ask...

    You can send an email to [email protected] and ask about becoming a beta tester. I'm not sure if they are currently looking for any.
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    Have you added a Windows password to the system? ...

    Have you added a Windows password to the system? Skype TX will not operate without a password (the it can't be blank, which is the default for the TC1 out of the box).
  13. Spark HDMI and SDI update version 1977 now...

    Spark HDMI and SDI update version 1977 now available for download. I can confirm that the tally lights on the unit now operate correctly.

    The main website update hasn't proceeded and it still...
  14. The 3P1 build with this fix is now available for...

    The 3P1 build with this fix is now available for download.

    The main download site update hasn't processed that there is a new version yet, but the 'Read Me' is updated and the download tool will...
  15. Rev 7-1 is in beta right now, getting close to...

    Rev 7-1 is in beta right now, getting close to release but I do not know when that will be.
  16. Because of the enhancements added to the PTZ...

    Because of the enhancements added to the PTZ system the tab has been removed from AE3.

    There other methods available, here is what is available now.

    - You can press the '*' key on the keypad to...
  17. I've never used any of those models, but I don't...

    I've never used any of those models, but I don't see any reason why they wouldn't work for your needs.
  18. I'm not sure what zero buffer memory means...

    I'm not sure what zero buffer memory means exactly. The terms I'm aware in switching are 'store and forward' and 'cut through'. I'm guessing that 'zero buffer' is probably referring to the cut...
  19. If I had to guess I would think the 'E' stand for...

    If I had to guess I would think the 'E' stand for English, but I do not know that for sure.
  20. Typically what is recommended is a full speed...

    Typically what is recommended is a full speed backplane switch, also called a 'non-blocking' design. These are switches with enough performance to have all network jacks running at full speed at the...
  21. FYI, the "%Session Title Name%" along with...

    FYI, the "%Session Title Name%" along with "%Session Title Description%" & "%Session Title Image%" keys can be edited in Manage>Configure DataLink Keys on the screen before you start Live.
  22. I'm not aware of any CCU control of those cameras...

    I'm not aware of any CCU control of those cameras from the TriCaster.
  23. I do. This is the 850/855/860CS on a 410/460...

    I do.

    This is the 850/855/860CS on a 410/460 AE3 system.
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    This is the 850/855/860CS on an 860 AE3 system.
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  24. Device manager's update will not work for the...

    Device manager's update will not work for the nVidia card. The nVidia 550 driver you need should be this one.
    https://www.geforce.com/drivers/results/132838
  25. Here is a diagram of the 850/855/860CS when...

    Here is a diagram of the 850/855/860CS when running on AE3.

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