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Type: Posts; User: kanep

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  1. These are probably better questions for Panasonic.

    These are probably better questions for Panasonic.
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    I'm guessing that they are using the TriCaster...

    I'm guessing that they are using the TriCaster API to get the list of DataLink keys and pulling the data they are looking for.

    If that is case, then you need to setup your AllSportsCG to work with...
  3. You might need to look at multicast for this. ...

    You might need to look at multicast for this. Many HX devices are using lower power CPU's so they might not take much to reach the max out what they can handle. Most HX devices will handle a few...
  4. Thread: Session

    by kanep
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    Do you DDR's contain clips with alpha channel?

    Do you DDR's contain clips with alpha channel?
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    Install NDI Tools v4 on the system and use the...

    Install NDI Tools v4 on the system and use the NDI Access Manager that it installs.
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    This is a new Mini model. Updating your...

    This is a new Mini model.

    Updating your current Mini to Advanced Edition 3 will bring it up to the same software level as the new TriCaster Mini 4K model. However, it will not make a Mini...
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    I'd check out Audindate's site. Something like...

    I'd check out Audindate's site.

    Something like this is probably what you are looking for....
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    Try this. Install NDI Tools 4 on those systems. ...

    Try this. Install NDI Tools 4 on those systems. Open NDI Access Manager and under the Advanced tab, set the receive mode to 'Prefer UDP'

    See if that makes any improvement.
  9. Thread: Old TC1 Version

    by kanep
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    Contact support and they should be able to get...

    Contact support and they should be able to get you links.

    http://new.tk/support
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    I'd also verify the TC1 build, that version...

    I'd also verify the TC1 build, that version number you have listed is old. Perhaps you miss typed, but if not updates are available.
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    Sorry to hear, I know everyone here tries hard to...

    Sorry to hear, I know everyone here tries hard to avoid issues.

    I wanted to get to you on this. I put in a bug report on Oct 31 for this and the issue list above was fixed by the next morning. ...
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    What software version is on your NC1 IN and TC1?

    What software version is on your NC1 IN and TC1?
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    Which control surface model do you have and what...

    Which control surface model do you have and what version software are you running?

    PTZ control from the CS was remapped on AE3, it no longer is a two handed operation for manual control.
  14. There is no way to open task manager that I'm...

    There is no way to open task manager that I'm aware of. Advanced Edition 3 does have a performance display in the notification center that will give you CPU, memory, GPU, network and disk totals.
  15. If you have a TriCaster you can try opening the...

    If you have a TriCaster you can try opening the file in the DDR. The DDR will try to 'fix' corrupted recordings just by loading the files into it.
  16. I would try loopback tests by directly connecting...

    I would try loopback tests by directly connecting the TriCaster outputs and inputs to determine if the ports are all okay with out any additional converters in between. Put a clip in the DDR, put...
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    That is good to know. I'm installing updates all...

    That is good to know. I'm installing updates all the time, I don't even know if I have a system around me that hasn't had NDI Tools installed on it from previous.
  18. I agree. NDI Scan Converter is free and works...

    I agree. NDI Scan Converter is free and works well, but can be a hassle with people that expect want to walk into the room and connect their laptop up. You have to get the software installed,...
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    You should be able to use a HDMI to SDI...

    You should be able to use a HDMI to SDI converter. Does another HDMI source connected into the converter work? Or do you have an SDI monitor you can connect the output too?

    Make sure the...
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    I contact support on this. What version of...

    I contact support on this.

    What version of AE3? There was a new release that came out in early October.

    Just to help rule out drive issues, I'll pull all drives except one and test. It rare,...
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    Can you right click on your NDI Tools installer...

    Can you right click on your NDI Tools installer application choose properties and then under the Digital Signature tab give me the timestamp of your installer? The latest I'm aware of is October 17,...
  22. If that doesn't fix it, then IT will need to...

    If that doesn't fix it, then IT will need to allow routing between these networks.
  23. I don't know for sure, it has been this way as...

    I don't know for sure, it has been this way as far as I'm aware.
  24. Does your wired and wireless network use the same...

    Does your wired and wireless network use the same subnet?
  25. Great to hear you got NDI Studio Monitor working...

    Great to hear you got NDI Studio Monitor working from other solutions.

    As for NDI KVM. It will save the settings, but you have to cleanly exit it for it to do so. Start NDI Scan Converter,...
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