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Sounds like a great future topic for an episode of Tuesday tutorials!

I updated to AE3 7.1 and now have the ability to keep my PTZ controls/thumbnails open in the multiview.

Nevermind. Updated the Nvidia Drivers and AE3 without a hitch.

When running the installer for this latest release, I'm getting feedback that says this version may not be compatible with CPU/GPU and then it sends me to the graphics card driver update page. I'm...

I’m using NewBlue Titler Live to feed scoreboard graphics to our Mini. But instead of the AllSport CG, we’re using a SportzCast Scorebot. The ScoreBot connects to the Daktronics scoreboard controller...

We went with the ScorBot 4000 which was bundled with the first year's subscription. We will not be renewing that subscription plan when it runs out as it offers no added features we'll need. The...

I've got some transitions custom built with Animation Store Creator that I'd like to get rid of, but for the life of me I can't locate where they're stored. Where do I go to manage my transitions?...

So still no luck with this issue. I can say that I'm directly under an access point and when NOT connected to the domain, the signal strength appears perfect...the icon is filled in white. But when I...

I'll take a look at that but it just seems odd that my iPhone that's on the same network comes up and connects without a hitch. And like I said, I do go hardwired nearly every time. Thanks!

Hello!
I work at a school and we use 3 Sparks (1 HDMI and 2 SDI). I've got them all updated to the latest firmware. Last year, I was able to connect them to our WiFi Network without a problem and...

After speaking with tech support today via chat, my unit will have to be shipped back for repairs again. I had also experienced an unexpected shutdown during a livestream a couple weeks ago. For...

Did you ever figure out what your issue was with the Line Input? I seem to be facing very similar issues right now. I have no sound on Input 1 (Line). Although, when I boot up into any session (even...

Thanks. I just sent off the session logs to support. We'll see what happens.

Just got our mini back from NewTek for repairs on bad logic board and had our first livestream last night with a basketball game. Just about an hour and 7 minutes into the livestream the mini just...

Yep...following tech support (and your advice) I did a system restore with no luck. They suspect it's a mother board issue and so now I'll be boxing it up and shipping out for repairs.

Great. Just submitted a ticket.

Never had a problem prior to this morning. Our mini (AE) does not show any signal via the 4 hardwired HDMI Inputs. In the UI, all we get is a blue screen even though the source is set to AutoDetect...

I know you’re looking at using your existing equipment but it may be worth looking into Unity Intercom. We just started using it this year and it’s solved a lot of issues we needed to tackle with our...

It wasn’t the hard drive speed for me. Although I’ve always noticed the long spin up times with the GTechs. I have a thunderbolt 8TB GTech that’s great but sometimes takes 10 seconds to spin up. ...

Thanks, Zane. I'll stick with our Samsung SSD for the time being until I can pick up a bigger drive. Aside from USB 3.0, any suggestions on models?

Thank you! I was actually just thinking about running them through the M/E's to record the Mixes. I think that would work fine for us because I've currently got those M/E's open. Definitely good to...

Yes I do have "Add to DVR" selected.
Where do I check the recording settings for those Inputs I've selected to record so I can verify/change the recording to .MOV?
All cameras are coming in NDI. If...

When attempting to test out Instant replays I'm having an issue with recording multiple inputs on a mini running the latest AE. I have an external drive connected (formatted in NTFS and it's USB 3.0)...

This tutorial on the NewTek Tip Jar site should help.

https://www.newtek.com/blog/tips/how-to-match-cameras-with-tricaster-scopes/

Sorry...definitely should have searched the forum before posting. I switched from 1080i to 1080p and that's a change I can live and still works with FCPX.