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Type: Posts; User: rlsafran

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  1. Operate TriCaster Remotely during Shelter In Place

    What would be the best remote connection option for our contract operator to run a show remotely from his iMac?

    We do all of our shows with macros and an X-Key controller and mouse. Seems he could...
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    460 191224 AE2 Update Install Error

    I just downloaded the latest 191224 AE2 update and am getting this error during the update:

    c:\Program Files\NewTek\TriCaster\Bin64\ComAssemblies.ExtractImageProvider.x64.dll

    An error occurred...
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    The delay occurred again on the next live show I...

    The delay occurred again on the next live show I did. Both VS4000 Skype callers had the delay. I reverted back to the last release and it resolved the delays. I'll create a fogbugz for this.
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    Thanks Kane! I believe the Skype client...

    Thanks Kane!

    I believe the Skype client automatically updates when started on both MAC and PC.

    Still curious if anyone is using their VS4000 with multiple Skype callers running the new channel...
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    VS4000 Callers Audio Delayed

    Has anyone updated to the latest channel update? Not sure if it's because so many people are using Skype now, but the returns from my VS4000 to the remote Skype callers today was delayed by over 2...
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    Thanks Kris and Steve!

    Thanks Kris and Steve!
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    Animated Lower Third

    What's the easiest way to make an animate lower third to use with LiveText? I have a Story Blocks lower third that I like but can't get it into LiveText. Do I have create a macro to combine two...
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    Another reason I'd like the two encoders split to...

    Another reason I'd like the two encoders split to separate start/stop controls is that we sometimes need to stop/restart a FB or YouTube live stream without interrupting the local MP4 File Capture...
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    NDI Version Release Notes

    I just downloaded the latest NDI Tools and always compare the file size to see if anything has changed. If you go to "C:\Program Files\NewTek\NDI 4 Tools\Scan Converter", for example, right mouse and...
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    Latest Channel Update

    Has anyone installed the latest channel update? I updated my VS4000 and TC1 channels and had to revert back as remote Skype callers with marginal Internet speeds were stuttering at 540 or 720p...
  11. NDI Scan Convert/Virtual Input Zoom Server TriCaster Return Audio Clicks

    I've been struggling with massive intermittent audio clicks from various Zoom server systems I've setup with VB Cable for Scan Converter and various versions of NDI from 3.5 through 4.2 Virtual Input...
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    Thanks Kane!

    Thanks Kane!
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    LiveText Facebook Chat

    I've spent the morning trying to create a Facebook chat LiveText that can emulate the Social Media one provided by NewTek. I have a nice white rounded background with the FB logo in the upper left...
  14. Thanks Kane! btw: your private message count...

    Thanks Kane!

    btw: your private message count is full, so I can't reply to your response.
  15. Recommended Port Settings for Cisco SG300

    I've set my TriCaster's NIC and Cisco Switch port to 1G Full Duplex but am wondering about flow control. The default for the TriCaster is Rx & Tx Enabled and the Cisco switch is set to Flow Control:...
  16. Zoom Server NDI Return to Caller Audio Distorted Clicks/Drops

    I use NDI Scan Converter and Virtual Input with VB Cable for Zoom servers. All audio record/playback sources are set to 48 KHz (44.1 doesn’t work either). The audio returned to a Zoom caller is...
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    TC1 Push To Talk

    I'd like to see a PTT button at the bottom of the TC1 Skype TalkBack slider that would enable PTT to both internal TC1 Skypes at the same time with a CTRL click option to set it always on as we have...
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    Installing the latest NDI 4.0 tools on my 460 and...

    Installing the latest NDI 4.0 tools on my 460 and setting receive mode to "Prefer UDP" solved an issued I’ve been working with support on since Aug, where I'd get significant audio clicks and dropped...
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    I updated my 460 to the latest AE3 version and...

    I updated my 460 to the latest AE3 version and it's getting many audio clicks and dropped audio from Scan Converter on a Zoom/Skype server and a TC1.
    I'm hearing them in the Stream/Encode MP4...
  20. Thread: NDI Tools 4.0

    by rlsafran
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    Clear your browser cache and you should be able...

    Clear your browser cache and you should be able to download 4.0.
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    Not sure if it's the same audio dropping issue...

    Not sure if it's the same audio dropping issue but I had to revert to an April 2019 version of NDI 3.8 to eliminate severe audio clicks and distortions from Scan Converter to my 460 after installing...
  22. Hi Kane, this is exactly what I found on the...

    Hi Kane, this is exactly what I found on the system I tried to restore (unsuccessfully) earlier today. Removing all references to NewTek_Import_SpeedHQ.prm in the registry didn't solve it. It wasn't...
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    460 AE3 H.264 Recording Missing Audio

    I was doing some 1-2 minute recording tests with a Skype caller into my VS4000 over SDI to my 460 after upgrading the 460 from AE2 to AE3. One out of five recordings was missing the audio. I know the...
  24. I removed NDI 4 and re-installed 3.8 on one...

    I removed NDI 4 and re-installed 3.8 on one editing system, Premiere continued to crash. I then removed and reinstalled Premiere Pro - still crashed. I'm currently using a restore point to get the...
  25. Premiere Pro Crashes with SPHQ Files and NDI 4

    I installed NDI 4 this weekend on both of my editing systems. Premiere Pro 19.1.4 (5) and 17.?.? crash when I create a sequence using SPHQ recordings from either a 460 and TC1.

    Has anyone else...
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