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  1. Are you intentionally not answering my questions?...

    Are you intentionally not answering my questions? I am trying to help you.
  2. Lag - is that an audio/video sync that you're...

    Lag - is that an audio/video sync that you're seeing? Also, are these issues using the TC1's skype channels or external Skype devices?
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    Closing this loop in-case someone has the same...

    Closing this loop in-case someone has the same problem - the issue is the installation of the the .NET framework. What worked for me was to download the .NET update first and install that before...
  4. Thanks Kane. Now if I could only get the machine...

    Thanks Kane. Now if I could only get the machine to update.... It always hangs and never seems to work. I'll dig in further, but I am glad to hear that this LTSB will be serviced for some time to come
  5. IIRC, Skype TX doesn't actually do much other...

    IIRC, Skype TX doesn't actually do much other than act as the traffic cop. The heavy lifting is actually done by the machine that is running the calls. In our case, we have a VS4000, and Skype TX is...
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    @Kanep - How do you change this? In the situation...

    @Kanep - How do you change this? In the situation highlighted here - which one would be a smaller hit on bandwidth?

    Thanks
  7. VS4000 - W10 build way, waaaaaaaay outdated. Need to update it but cannot.

    The OEM version of Windows 10 on our VS4000 dates to 2015/2016. I cannot get security updates for it any more due to it having been eclipsed by newer OEM builds from Microsoft. These particular...
  8. We use MS Stream regularly, which is how MS gets...

    We use MS Stream regularly, which is how MS gets live streaming into MS Teams Live Events.
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    Good idea! That would be cool

    Good idea! That would be cool
  10. Can't access "Account" settings on VS4000

    I need to change the account settings on our VS4000 and it will not let me access them. Is this by design?
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    TikTok program - our results

    We partnered with the NFL and created a 30 minute program just for TikTok.

    A few days prior to our show, I watched another long-format TikTok show to get an idea of what other folks were up to on...
  12. After it hanging up repeatedly and having to...

    After it hanging up repeatedly and having to re-restore 3x, I got it to stabilize. Here's what I had to do: YMMV:
    Restore. Then download the latest driver for the GPX card and install it. Reboot....
  13. Yup - the update completely jacked up our system,...

    Yup - the update completely jacked up our system, too. I kept getting this error during install:
    https://i.imgur.com/hmcz7Kll.jpg

    Hitting "abort" would have killed the TC software install because...
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    Bug or a feature when using 9:16 format?

    Running a TikTok show today and loaded in everything last night to test. All of my roll-ins are formatted 9:16, as well as the show itself. Adding the video files directly through the DDR's "+"...
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    Awesome suggestion, John! Thanks!

    Awesome suggestion, John! Thanks!
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    Monitoring 9:16 or square?

    We are working through the very early stages of pushing video to TikTok. One of the issues I have right now is how to externally record the program, and how to externally monitor what the TC1 is...
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    You can actually go live from an external device,...

    You can actually go live from an external device, but it's a bit wonky. I was able to get a program output of our TC1 to my TikTok account in a test today. Oddly enough, I was pushing a 9:16 program...
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    Streaming to TikTok?

    Anyone had any success with this? TikTok generates a different key for each push and those keys are generated through the TikTok app. I have not been able to get the TC1 to hit TikTok at all.

    Any...
  19. I've asked repeatedly for such a document and was...

    I've asked repeatedly for such a document and was told explicitly that no such list exists. I even went as far as re-downloading the Premium Access package and re-installing it in the hopes that some...
  20. Live Story Creator - info for the NewTek team, and also for other end-users

    Edit: Because Steve is awesome, he pointed me to the appendix of the TC1 manual that addresses some of the issues below. Those issues he addressed been removed below.

    3. Hitting the stop button...
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    I have built an emem in ME4 that has the top part...

    I have built an emem in ME4 that has the top part of the screen with the top 4 lines of the teleprompter feed, and the bottom is a smaller 16:9 of whatever I've got punched on the me's program bus. I...
  22. Really cool app! Thanks Kane

    Really cool app! Thanks Kane
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    Ok, figured it out (because there is not a list...

    Ok, figured it out (because there is not a list of commands...)
    First, you have to recall the ME Comp. This is done by typing in "Go To M/E X Comp X"
    Then you tell it to actually switch to the...
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    Recalling ME comps in Live Story creator

    ME1 Comp1 does not work. Neither does ME 1 Comp 1.

    How do you recall a specific ME with a specific comp?
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    Install prerequisites - hangs. Any help?

    Had to do a restore on our VS4000. System boots fine, but once I download and install the latest update, the installation completely hangs at step 4 of 'install prerequisites'. This is the second...
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