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Type: Posts; User: bwood

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  1. Replies
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    Views
    612

    I was just going to open a ticket along these...

    I was just going to open a ticket along these lines but haven't done enough research yet to figure out all the details. I'm do projects in 1080i 59.94. I have two TC1s and only one of them has this...
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    I have a similar issue (had it for a while now)...

    I have a similar issue (had it for a while now) and moments ago just opened a ticket with IT to open up UDP traffic between the two subnets. After comparing Wireshark sessions I found that the TCP...
  3. Thread: NDI 3.8 Tools

    by bwood
    Replies
    22
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    2,970

    No reboot on that installer, nice work! I...

    No reboot on that installer, nice work!

    I think the message I didn't get a good read on before the previous reboot was "Install .Net Update (Might take a few minutes) ...". I guess each time I've...
  4. Thread: NDI 3.8 Tools

    by bwood
    Replies
    22
    Views
    2,970

    It rebooted during the second install attempt, so...

    It rebooted during the second install attempt, so I guess Windows Update has nothing to do with it. I saw that this time I started with the "Install Prerequisites (x64) ..." step this time. It stayed...
  5. Thread: NDI 3.8 Tools

    by bwood
    Replies
    22
    Views
    2,970

    I just tried running the installer from my home...

    I just tried running the installer from my home computer. It sat on the "Install Prerequisites (x86) ..." step for about 8 minutes and then it forcefully rebooted my computer. My work computer acted...
  6. Thread: NDI 3.8 Tools

    by bwood
    Replies
    22
    Views
    2,970

    Both my machines are Windows 10 Pro with the 1803...

    Both my machines are Windows 10 Pro with the 1803 build. I did notice that my computer had a reboot pending from Windows Update. I don't know if that was related or if my other computer where it...
  7. Thread: NDI 3.8 Tools

    by bwood
    Replies
    22
    Views
    2,970

    The installer for 3.8 has issues on some...

    The installer for 3.8 has issues on some machines. It forcefully reboots the computer in the middle of the install (i.e. doesn't prompt you to reboot, it initiates the command blindly), unless you...
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    772

    Good to know. I hadn't found out that shortcut...

    Good to know. I hadn't found out that shortcut yet as I don't personally cut shows on the system, so I'll pass word along to our staff.
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    772

    I'm going to jump back into the fray here. For...

    I'm going to jump back into the fray here. For us, as a professional broadcaster we simply left the PTZ tab open almost all the time, and just loaded stuff onto DDR 2 or GFX 2, or fed a set monitor...
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    4,457

    Sticky: But there are surely bugs in the 6-0 9/13 build,...

    But there are surely bugs in the 6-0 9/13 build, right?

    There is discussion in another forum post about 7-0 fixing some recording issues. I have a similar ticket open with support. I also have...
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    4,457

    Sticky: Any bugs fixed in 7-0? I only see talk about new...

    Any bugs fixed in 7-0? I only see talk about new features.
  12. Replies
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    1,935

    My understanding is that PoE maxes out at 15...

    My understanding is that PoE maxes out at 15 watts, where PoE+ maxes out at 30 watts. I was once told by a NewTek technician that these cameras can use up to 25 watts, when using the motors to zoom,...
  13. Replies
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    1,935

    Nevermind, it didn't fix my issue. My issue seems...

    Nevermind, it didn't fix my issue. My issue seems to be linked to PoE+ and the camera software crashing itself when I try to pan, tilt, zoom or focus.
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    This is an interesting idea. I have a ticket open...

    This is an interesting idea. I have a ticket open with NewTek because I frequently lose control of my cameras after a variable amount of time (since the latest firmware upgrade). I've now changed...
  15. Yes, the PTZ1 with the latest firmware and latest...

    Yes, the PTZ1 with the latest firmware and latest TC-1 software.
  16. That doesn't work for me. I found some kind of...

    That doesn't work for me. I found some kind of functionality with holding down the top button of the joystick, but couldn't determine what it was doing or how to use it repetitively.
  17. Adjusting focus of PTZ from TC1 control surface

    I cannot adjust focus on the PTZ cameras from the larger control surface (screenshot from manual). It hasnít been working ever since I tried it several months ago. I updated to the TC-1 9/13/2018...
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    PTZ Timecode Embedded on Recordings?

    Hello,

    I found that when recording a PTZ camera in the TC1, there is no embedded time-of-day timecode, like there is for other SDI inputs and outputs that are recorded. This makes it so I can't...
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