PDA

View Full Version : Help with Help



philipsavage
08-08-2007, 05:19 AM
I recently re-installed LW8.5 and now I can't get the help files (F1) to run.
When I ran help for the first time I got the usual Flash settings dialogue box up and did what you are supposed to do, but now all I get is the HTML page without the Flash content. The left hand frame is just a blank HTML page and the right is the usual index.html
I suppose I need to re-do the Flash process again but I think the file is cached somewhere and I can't find it.

I'm using WindowsXP and Firefox, although I get the same result in IE.

Can anybody help with this?

riki
08-08-2007, 06:37 AM
Can you open the help files in your web browser okay, without using Lightwave? Maybe need to upgrade Flash Player??

philipsavage
08-08-2007, 07:17 AM
No, the button link in the Lightwave UI opens Lightwave_Eight_help.htm in the documents folder, which in turn opens the Lightwave_Eight_help.htm in the help folder and so on. Opening any of these links has the same effect.
I do have the latest Flash player installed.

philipsavage
08-08-2007, 08:29 AM
Thanks, I've sorted it.