View Full Version : can't find my dongle

06-19-2007, 01:33 PM
I got Lightwave 8.5 (with free upgrade to 9) in december 2005 but then stopped using it for a period of time. Now I seem to have misplaced the dongle and cannot use the full version. Is it possible that NewTek would send me a replacment and if so what kind of proof should I have?


06-19-2007, 09:01 PM
Hmm, lost your dongle? Not sure about that... I seem to remember somebody in the same situation a few months back and Newtek (I'm about 60% sure) charged them around $200 for a new dongle. If you had your dongle and wanted to swap it for another (such as the upgrade from the parallel port to the USB), Newtek will charge you $35 for the swap.
You'll need to call Newtek support tomorrow during normal business hours (Texas time) and find out for sure. Good luck.

06-20-2007, 04:54 AM
i always carry mine around my neck on a piece of string just so i never forget it or lose it. Some times i sleep with my dongle, but not at weekends:)