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View Full Version : Problem with USB Dobgle on new PC....



DaveLEWIS
06-09-2007, 03:59 AM
Hi,

Has anyone tried to move their USB Dongle to a new PC and found that they can't get out of Discovery mode?

I have entered the serial code into the Registration Wizard and the Wizard has successfully detected the Dongle, but I still see the LW9 splash screen asking me to register when I start up lightwave.

I have contacted support and I have done everything that they suggested, but still no change.

Has anyone else had this problem and if so, did you find a solution?

Best Wishes

DaveLEWIS

Bytehawk
06-09-2007, 04:29 AM
edit you license.key file in notepad
make sure there's only one line (no extra blank line or second 'discovery' key)

DaveLEWIS
06-09-2007, 04:53 AM
Hi Bytehawk,

Thank you for the speedy reply:)

I took out the extra info about when the key was registered and still no go. I even tried the Beta key in desperation:P

Best Wishes

DaveLEWIS

Bytehawk
06-09-2007, 05:02 AM
is your dongle driver current ? if not, head on over to the sentinel site, unplug the dongle and install the new drivers, then re-insert the dongle

site : http://www.safenet-inc.com/support/tech/sentinel.asp

DaveLEWIS
06-09-2007, 05:11 AM
I'll try that straight away, thank you:)

DaveLEWIS
06-09-2007, 05:15 AM
Thank you so much that did the trick:)

Now to get LWCAD 2.1 to work on my new machine:P

Thank you again,

DaveLEWIS

Bytehawk
06-09-2007, 05:39 AM
no problem, glad to be of help