View Full Version : quick question

04-23-2007, 05:53 PM
is it possible to buy just a dongle? i bought a package deal on ebay that had no dongle (no worries i was interested in the other stuff in the package), but now i have a copy of LW and no dongle. I'd like to sell the sw and the seat but aint no good without a dongle. possible? price? Thanks

04-24-2007, 02:37 AM
I'd try registering it. if Newtek will register it they will supply a replacement dongle. Price? No idea!

04-27-2007, 09:27 AM
Contact NewTek customer service 1800-862-7837. If you didn't get a dongle with the copy you purchased you will need to purchase a full seat. You may want to consider filing a complaint through Ebay. Whoever sold it to you should have given it to you. You will end up spending more that you would have just buying it from us.

04-27-2007, 12:15 PM
I called customer service 4 days ago and was told I would get a lost/stolen dongle form in email. i'm still waiting for the email...

Safe Harbor
04-27-2007, 03:20 PM
I would email NewTek the software serial number so they can deactivate the original dongle.

04-27-2007, 04:35 PM
heh... already gave that to them when I made the phone call. seems a shame that one ALWAYS has to follow up and be a P.I.T.A. with things like this. When somebody tells me they are gonna send me an email I always seem to fall for it and believe them. You'd think I'd have learned my lesson by now...