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byte_fx
12-08-2006, 06:20 PM
I ordered a replacement 8.5 cd and USB dongle.

When they arrived there was absolutely no sign of the serial number for the cd - it came in a cd sleeve.

Tried calling customer support a couple of times. But the connections were lousy.

So - does anyone know of a way to determine what the serial number is? Need it to register.

byte_fx

iconoclasty
12-09-2006, 07:41 AM
Did you get anything via Email when you were ordering?

Sarford
12-09-2006, 07:41 AM
Can't you use your old serial number?

UnCommonGrafx
12-09-2006, 09:55 AM
Yeah, it's your old serial number.

Go to the top of this page and from the "Customer Care" menu select the last entry, "Registration". Sign in and go to your "Products" page.
All that you need will be there.

Signal to Noise
12-09-2006, 01:57 PM
But won't the dongle have a new ID, ergo the serial number would be different?

But, yeah, the serial number should be listed on your registration page, whether new or not.

byte_fx
12-09-2006, 11:38 PM
Which old serial number?

I have four different LW 8 cds that are reqistered and each has it's own serial number.

If the serial numbers, license key and dongles don't agree LW runs in Discovery mode.

byte_fx