PDA

View Full Version : Installing LW9



newtekker04
09-17-2006, 02:35 PM
Hey, everyone.

I posted a thread a couple weeks back about moving to a Mac and now I'm here.:) However, when I try to install it, it can't. When I finally get to the install part, the progress bar goes for a bit, then says "Please try installing again." I've followed the instructions exactly, including the eve drivers. Admin privelages don't seem to make a difference either.

Any suggestions? I apologize if this has been addressed already and I missed it in my search.

Chilton
09-17-2006, 02:37 PM
Hi,

In the installer, look in the menus for a 'show installer log' or something like that. When that window opens, set it to show everything (lower left corner). Post what it says, and I suspect we'll know the answer.

-Chilton

newtekker04
09-17-2006, 03:08 PM
OK, here it is:

Sep 17 14:59:19 : @(#)PROGRAM:Install PROJECT:Install-137 DEVELOPER:root BUILT:Jan 23 2006 20:09:15\n
Sep 17 14:59:19 : @(#)PROGRAM:Installer PROJECT:Installer-86 DEVELOPER:root BUILT:Sep 2 2005 14:24:50\n
Sep 17 14:59:19 : Hardware: PowerMac12,1 @ 1899 MHz, 1536 MB
Sep 17 14:59:19 : Running OS Build: 8J135
Sep 17 14:59:19 : LightWave 3D 9 Installation Log
Sep 17 14:59:19 : Opened from: /Volumes/LightWave 3D 9.0/LightWave 3D v9.0.pkg
Sep 17 14:59:19 : It took 0.058672 seconds to load 7 UI sections
Sep 17 14:59:19 : It took 0.498049 seconds to finish launching.
Sep 17 14:59:21 : Distribution: LightWave 3D 9
Sep 17 14:59:21 : Installation checks completed successfully.
Sep 17 14:59:40 : ================================================== ==============================
Sep 17 14:59:40 : User picked Easy Install
Sep 17 14:59:40 : Choices selected for installation:
Sep 17 14:59:40 : Install: "LightWave 3D 9"
Sep 17 14:59:40 : LightWave 3D v9.0.pkg : com.newtek.lightwave3d9 : 9.0.0.9.0
Sep 17 14:59:40 : ================================================== ==============================
Sep 17 14:59:40 : It took 0.002610 seconds to summarize the package selections.
Sep 17 14:59:40 : Starting installation:
Sep 17 14:59:40 : Preparing volume "Macintosh HD" for installation
Sep 17 14:59:40 : Configuring volume "Macintosh HD"
Sep 17 14:59:41 : Preparing local booted disk
Sep 17 14:59:41 : Create temporary directory "/private/tmp/LightWave 3D v9.0.pkg.1085xplS1q"
Sep 17 14:59:41 : directory not found (/private/tmp/LightWave 3D v9.0.pkg.1085xplS1q)
Sep 17 14:59:41 : Install failed: Can't create temporary working directory /private/tmp/LightWave 3D v9.0.pkg.1085xplS1q.
Sep 17 14:59:42 : Private/Total = (4.7MB, 63.9MB), Heap/Total = (2.4MB, 17.8MB), Regions(malloc, private) = (23, 30)
Sep 17 14:59:42 : It took 1.092455 seconds to unsuccessfully install "LightWave 3D 9" (1 pkg(s))
Sep 17 14:59:42 : It took 1.045981 seconds to Configuring volume "Macintosh HD" (dm prepare*disk)
Sep 17 14:59:42 : It took 0.046030 seconds to Create temporary directory "/private/tmp/LightWave 3D v9.0.pkg.1085xplS1q"
Sep 17 14:59:42 : Sep 17 14:59:42 : Summary Information
Sep 17 14:59:42 : Type Elapsed time (sec)
Sep 17 14:59:42 : script 0.000000
Sep 17 14:59:42 : disk 1.046061
Sep 17 14:59:42 : install 0.000000
Sep 17 14:59:42 : zero 0.046394
Sep 17 14:59:42 :

I removed the name for obvious reasons

John the Geek
09-17-2006, 06:47 PM
Go to /Applications/Utilities and launch Disk Utility.

Then select your hard drive in the left column and in the First Aid tab click Repair Disk Permissions.

If that doesn't work restart and immediatly hold the Apple key and S as it chimes until it begins to boot into Single-User Mode (black screen, white text) then let those keys go. Once it boots into a command line, type fsck -fy to repair any discrepencies on the boot drive. If it finds any problems it will run again automaticaly to be sure they are fixed.

Once it's done type shutdown -r now to restart.

=)

newtekker04
09-18-2006, 08:33 PM
Brilliant! That was it (repair disk privelages)! Thank you, John!:thumbsup:

Chilton
09-18-2006, 10:40 PM
I suspect this will come up again in the future, so I'll add a tiny bit of under-tha-hood info about this bug for the benefit of those searching for this info a month or a year from now...

Any time the log details for the Apple installer reports this bit about 'Create temporary directory' followed by 'directory not found', where the directory on both of those lines is the same, especially if *that* folder is in the /private/tmp/ folder, there's a 99.9% chance it's a permissions error.

So if that's the problem you're seeing, print out John's suggestions, commit them to memory, execute promptly, and you'll be fine.