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Dan-O
02-01-2006, 10:16 AM
The chroma key box is gray and the eye dropper won't appear.
A user dragged the color bar from the box under the chroma key button, and now we cannot reset it. what is the trick to get it back? do I have to reboot?

Paul Lara
02-01-2006, 11:58 AM
Left clicking in the color window opens a color picker.
If you right click, you get the eye-dropper.

Dan-O
02-01-2006, 03:02 PM
Neither the color picker or the eye dropper will appear in the window.
the user apparently clicked and dragged and removed the color picker. the window appears to be emty. Now the color picker window is dark grey (the same color as the rst of the page) Neither left click or right click does anything. last time this happened we had to reboot to get it back.

jajej
02-07-2006, 10:04 AM
This happens to us on occation. The only way to get the eye dropper to return is by rebooting the Tricaster.


The chroma key box is gray and the eye dropper won't appear.
A user dragged the color bar from the box under the chroma key button, and now we cannot reset it. what is the trick to get it back? do I have to reboot?

Paul Lara
02-08-2006, 09:27 AM
I have duplicated this behavior, and have submitted this bug to testing.
In the meantime, try not to do that! ;)