View Full Version : quiktime Help! windows xp

11-07-2005, 10:47 AM
anybody having problems with QT update? i have the pro version and it says current version expired but i get an error code 3 when trying to update.
after an hour trying to get some help(to no avail).i'm getting really pissed.
thought somebody here might have an answer. scott

11-07-2005, 04:31 PM
Version 7 requires that you repay for the pro version. So I think the best thing to do is just go to Apples web site and download the installer. It will tell you that you no longer will have the pro version and you need to pay. This installer will remove the old version first then install ver 7.
Hope this helps,

11-07-2005, 09:26 PM
I found the problem after searching the web for an hour.it took me back to Apple(again) and steps to correct the error.

Uninstall i-tunes if it installed while updating Quiktime
a)Use the Windows Installer Cleanup Utiliy
b)Delete Any files in C:\Documents and Settings\<your user name>\Local Settings\Temp
c) Restart

Did that and it went right in and also i retained my Quiktime Pro status.

i,m happy again(until the next problem). Scott

11-07-2005, 11:06 PM
Don't ya love it when upgrading becomes a chore instead of a pleasant experience? :)

11-08-2005, 10:20 AM
An "Update Availible" is like a Xmas present.:santa:

But when things go wrong