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LaughingVulcan
09-10-2004, 11:43 AM
Got another problem:

I got my company's seat of LW8 delivered today. I installed in on my G5, Dual 2.5GHz PowerPC Mac (Running OS X v. 10.3.5 w/4.5 GB of SDRAM). Registered the thing. Got the license key.

Launched Modeller.
BOOM! Out. OSX calls up the 'Do you want to report this bug to Apple?" Box.

Boss suggests downloading the 8.01 update.
Downloaded the 8.01 upgrade for OSX & installed THAT...

Why won't the darn thing RUN?!?!

I launch Modeller, and it gets to the point where you see the four views & the grids, but blank space where the commands would be (Apparently, hasn't loaded them yet...)...and the Rainbow spinny thing goes up and spins ENDLESSLY. :mad: :mad:

Called Tech Service. They suggested to remove the preferences in Library.

Did it. No go. If anything, I'm back to square one, because it's quitting and putting up the bug screen AGAIN!

Called Tech Service again. They suggested to do a clean install.
Uninstalled LW7. Had to do a find & delete for anything else LW related for LW8, since the Install CD apparently doesn't have a 'Uninstall' function.

Re-installed LW8, upgraded, License goes in.

Launch Modeller AGAIN...and get the same fartin' thing with the bug screen!


Has this happened to any of you OSX people out there with 8?
What did you do to get'er up 'n runnin'?

I'm beginning to lose my patience.... :mad:

ANY IDEAS?! :confused: :confused:

marble_sheep
09-10-2004, 01:06 PM
Sorry to hear about your bad experience. I've never really had that happen, but you could try this: In your logs folder, there should be a detailed crash log for Modeler. Open that, and see what it says. There might be a clue as to what is happening at the time of the crash.

bloontz
09-10-2004, 01:13 PM
Did you try repair permissions? Always a good idea after installing something.

noiseboy
09-10-2004, 01:26 PM
after you have repaired permissions make sure that you have installed the dongle drivers. One thing which can stop Lw from working is if you have any other USB dongles plugged in such as for Bauhaus Mirage or Avid express, there are some conflicts with these but juggling the order in which they are plugged in ( the dongles that is ) can make them work together, there are issues with the Avid dongle but they are well documented elsewhere in these forums.

Good Luck

Colin who is running 8.01 os 10.3.5 dual G5 etc etc which luckily only crashes when I want it too

LaughingVulcan
09-10-2004, 02:01 PM
Did you try repair permissions? Always a good idea after installing something.

I'm still new to OSX at work, and haven't used permissions at home (7.5 works fine at home)...

I'll give anything a try at this point.

Where is permissions? How do we repair it?

Sorry if I sound stupid... :D

Another thing, should the three cmdLines have anything in them, 'cuz mine are blank. The program writes to them when it loads successfully, maybe?



after you have repaired permissions make sure that you have installed the dongle drivers. One thing which can stop Lw from working is if you have any other USB dongles plugged in such as for Bauhaus Mirage or Avid express, there are some conflicts with these but juggling the order in which they are plugged in ( the dongles that is ) can make them work together, there are issues with the Avid dongle but they are well documented elsewhere in these forums.

noiseboy,

I only HAVE one dongle, the USB LW one (got it w/ LW6). All the other software in my machine is the kind that requires software locks, not hardware ones.

noiseboy
09-10-2004, 02:20 PM
Use "Disk Utility" in your utilities directory, if you select the hard drive on the right hand side of the app window the you should have the options to repair permissions. Try this first.

LaughingVulcan
09-10-2004, 03:07 PM
Tried it. (Thanks, by the way!)

It found a few things to repair, but still did the crash/bug box thing.

(...And I know it's gonna turn out to be something so simple...) :cool:

Tried going to Prefs again and tossing everything with the LW name on it... marginally more success:
Modeller started, but before it 'hung', I saw an alert box titled 'Lightwave 3D: Discovery Edition (With nothing in it.)

Why is the stuff that's so good for you so painful?! :rolleyes:

noiseboy
09-10-2004, 03:29 PM
I'm not helping much am I?
Perhaps try the install approach the other way around. Delete the LW8 directory,delete prefs and plist files THEN repair permissions again, then reinstall LW8. If the correct permissions are not set properly before the installer is started then the installer may not have authority to install the correct files. LW8 installs a different set of prefs to LW7 so the two should behave together. The cmdline line files will be empty unless you decide to put the prefs somewhere else apart from the user library, which is a good idea anyway. Also make sure that the Eve framework is in the correct place ( "MacintoshHD:System:Library:Frameworks:Eve3.framewo rk:" on my machine)
on the other hand you could just shut the machine down for a while, have a beer, and try later..

I cant think of anything else relevent, sorry

PeteS
09-10-2004, 03:45 PM
i had problems with 7.5. What i did was trash every friggin thing with lightwave(do a search). and then do a clean install. Thanbkfully, it worked.


donn't forget your reg #'s and such!

LaughingVulcan
09-10-2004, 05:28 PM
I'm not helping much, am I?

On the contrary, I give you all credit. Dealing with the 'mechanics' of LW isn't as easy as making something in it. The fact you're trying to help, BELIEVE ME, is greatly appreciated...



Perhaps try the install approach the other way around. Delete the LW8 directory,delete prefs and plist files THEN repair permissions again, then reinstall LW8. If the correct permissions are not set properly before the installer is started then the installer may not have authority to install the correct files. LW8 installs a different set of prefs to LW7 so the two should behave together. The cmdline line files will be empty unless you decide to put the prefs somewhere else apart from the user library, which is a good idea anyway. Also make sure that the Eve framework is in the correct place ( "MacintoshHD:System:Library:Frameworks:Eve3.framewo rk:" on my machine)

Tried it. No good. It STILL doesn't want to start up.


...On the other hand, you could just shut the machine down for a while, have a beer, and try later...

That sounds GOOD to me...and I don't even DRINK!!! :D :D

I've sent some info to Tech regarding this...maybe something will come up...and WORK!


PeteS: I've got the License Key #, if that's what you mean. I couldn't finish installation WITHOUT it.

Again, thanks to all for your suggestions...When we get this wee beastie (As Mr. Scott would call it) up and running, I'll let you guys know what the problem was...maybe make it a bit easier for the next OSX gal/guy with the same hair-rending problem... :p

noiseboy
09-11-2004, 04:41 AM
How frustrating is this :mad: I'm out of ideas, the only time I've had major problems with launching apps in OS X is when one of the system fonts was accidently turned off. then I couldn't launch Mail or iCal, I dont thnk this is the case here. If you have the crash log from modeller why not post it here so that one of the real mac os x guru's can see it, it may offer clues. I have tried moving various parts of the install out of the lw directory to see if I can reproduce what you are seeing without any luck.

Lowly Designer
09-11-2004, 05:33 AM
Just a query - what other apps do you have installed on your machine as it sounds more like some sort of conflict to me (Having experienced many :-) ), also what version of the system are you running and is it fully patched up to date (I have started to notice3 a few glitches with LW 8 and OS 10.3.5 at least more than 10.3.4).

When you installed your other applications did you repair permissions each time you installed something or have you only just found out about them now? also are all your other apps up to date with the latest software patches and/or drivers etc?

I also recommend posting a screenshot of your crash reporter log on the forum for us to have a look at to see if we can spot something you may have missed.

From my limited experience with Lightwave installations I have found that you don't necessarily need each version installed even if it's an upgrade you can just run the latest installer and it should place the correct files on your drive and cause less clutter and also reduce potential conflicts with previous versions if there are any.

I would recommend that you do a complete clean install, strip everything off your machine then place a clean OS on it, make sure it's fully patched up then start installing the software but put lightwave on first then repair permissions then put the next package on again repairing the permissions and so on...

Sometimes conflicts can occur with softwares that install system prefpanes and other Kext extensions in which case it could be a loading order that needs to be sorted out.

Other than that I don't know what to suggest - I am currently running LW8 on my powerbook G4 with most of the common applications installed with very few issues.
I can only assume that there is either an issue with a non standard program or graphics driver or one of the other probs listed above.

I hope this has been of some small help and I hope you solve your issue soon - good luck ;-)

Lowly

LaughingVulcan
09-13-2004, 05:10 PM
This is the most recent error:

Date/Time: 2004-09-13 19:08:34 -0400
OS Version: 10.3.5 (Build 7M34)
Report Version: 2

Command: Modeler
Path: /Applications/LightWave [8]/programs/Modeler
Version: ??? (???)
PID: 663
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000

Thread 0 Crashed:
0 lwtools8.shlb 0x00667c0c 0x5ae000 + 0xb9c0c
1 lwtools8.shlb 0x0066cbf0 0x5ae000 + 0xbebf0
2 lwtools8.shlb 0x005c1020 0x5ae000 + 0x13020
3 lwtools8.shlb 0x005c11f0 0x5ae000 + 0x131f0
4 lwtools8.shlb 0x005ea4e8 0x5ae000 + 0x3c4e8
5 Modeler 0x00478560 0x405000 + 0x73560
6 Modeler 0x00499fe0 0x405000 + 0x94fe0
7 Modeler 0x0049a528 0x405000 + 0x95528
8 Modeler 0x004354a8 0x405000 + 0x304a8

Thread 1:
0 libSystem.B.dylib 0x9001a4ac syscall + 0xc
1 ...ple.CoreServices.OSServices 0x906200cc BSD_waitevent + 0x2c
2 ...ple.CoreServices.OSServices 0x9061cac0 CarbonSelectThreadFunc + 0xb0
3 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 2:
0 libSystem.B.dylib 0x90016f48 semaphore_wait_signal_trap + 0x8
1 libSystem.B.dylib 0x9000e790 _pthread_cond_wait + 0x270
2 ...ple.CoreServices.OSServices 0x90627300 CarbonOperationThreadFunc + 0x50
3 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

Thread 3:
0 libSystem.B.dylib 0x900074c8 mach_msg_trap + 0x8
1 libSystem.B.dylib 0x90007018 mach_msg + 0x38
2 com.unsanity.ape 0xc000a954 __ape_internal + 0x90b4
3 com.unsanity.ape 0xc0001330 __ape_agent + 0x40
4 libSystem.B.dylib 0x900246e8 _pthread_body + 0x28

PPC Thread State:
srr0: 0x00667c0c srr1: 0x0200f030 vrsave: 0x00000000
cr: 0x88802284 xer: 0x20000000 lr: 0x00667c04 ctr: 0x902812cc
r0: 0x00667c04 r1: 0xbffff770 r2: 0x013dd000 r3: 0x00000000
r4: 0x00000000 r5: 0x0148331c r6: 0x0032f330 r7: 0x00000000
r8: 0x00000045 r9: 0x00000045 r10: 0x0000007f r11: 0xa1560ac4
r12: 0x902812cc r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0xbffffe88 r21: 0xffffffff r22: 0xbffffc40 r23: 0x00000000
r24: 0x0030f100 r25: 0x0000a000 r26: 0xbffffe78 r27: 0x017f0fd0
r28: 0x00675270 r29: 0x00675270 r30: 0xffffffff r31: 0x00000000


AND it still keeps coming...!

LaughingVulcan
09-13-2004, 05:13 PM
CFMPriv_SpeechSynthesis
0x405000 - 0x4b3bd8 Modeler PEF binary: Modeler
0x4b3be0 - 0x4edd64 MSL_All_Carbon.Shlb PEF binary: MSL_All_Carbon.Shlb
0x4ee000 - 0x52f867 surfed8.shlb PEF binary: surfed8.shlb
0x530000 - 0x5ad6c3 panels8.shlb PEF binary: panels8.shlb
0x5ae000 - 0x71d99a lwtools8.shlb PEF binary: lwtools8.shlb
0x71e000 - 0x774fa5 gcore8.shlb PEF binary: gcore8.shlb
0x775000 - 0x7ea8ef enved8.shlb PEF binary: enved8.shlb
0x7f7000 - 0x7fbfff com.rainbow.Eve3 Eve3 version 0.0.1d1 (2.2.0-05) /System/Library/Frameworks/Eve3.framework/Eve3
0x1008000 - 0x11ac0fc lcore8.shlb PEF binary: lcore8.shlb
0x11ad000 - 0x11c24c1 annex8.shlb PEF binary: annex8.shlb
0x11c3000 - 0x11d9ec5 iview8.shlb PEF binary: iview8.shlb
0x14b7000 - 0x14dbfff com.unsanity.menumaster.ape Version 1.2 (1.2) /Library/Application Enhancers/Menu Master.ape/Contents/MacOS/Menu Master
0x1662000 - 0x166ffff com.apple.iokit.IOUSBLib 2.0.5 /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Contents/MacOS/IOUSBLib
0x835f0000 - 0x835f8fff libbsm.dylib /usr/lib/libbsm.dylib
0x88dd0000 - 0x88ddcfff com.apple.agl 2.5 (AGL-2.5) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x8be30000 - 0x8be31fff DVComponentGlue /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
0x8fe00000 - 0x8fe4ffff dyld /usr/lib/dyld
0x90000000 - 0x90122fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90190000 - 0x9023dfff com.apple.CoreFoundation 6.3.4 (299.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90280000 - 0x904f9fff com.apple.CoreServices.CarbonCore 10.3.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90570000 - 0x905dffff com.apple.framework.IOKit 1.3.5 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90610000 - 0x9069afff com.apple.CoreServices.OSServices 3.0.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x90700000 - 0x90700fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90720000 - 0x90787fff com.apple.audio.CoreAudio 2.1.2 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x907c7000 - 0x907d6fff libPSRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPSRIP.A.dylib
0x907f0000 - 0x907f9fff com.apple.DiskArbitration 2.0.3 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90810000 - 0x90810fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x90910000 - 0x90983fff com.apple.DesktopServices 1.2.2 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x90c40000 - 0x90c5afff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x90c80000 - 0x90ce2fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90d20000 - 0x90d3bfff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x90d60000 - 0x90d60fff com.apple.Carbon 10.3 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90d80000 - 0x90d8bfff com.apple.opengl 1.3.3 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x910b0000 - 0x91101fff com.apple.bom 1.2.5 (63.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9110d000 - 0x9119afff com.apple.ink.framework 101.1.3 (55.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x911d2000 - 0x9120afff com.apple.LaunchServices 10.3.5 (98.4) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
0x912e0000 - 0x912fdfff com.apple.audio.SoundManager 3.8 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x91320000 - 0x91337fff com.apple.LangAnalysis 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x91360000 - 0x9141efff ColorSync /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x914a0000 - 0x914b3fff com.apple.speech.synthesis.framework 3.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x91560000 - 0x91619fff com.apple.QD 3.4.65 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x91670000 - 0x916a8fff com.apple.AE 1.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x91720000 - 0x917b3fff com.apple.print.framework.PrintCore 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x917f6000 - 0x91806fff com.apple.ImageCapture 2.1.5 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x91820000 - 0x91830fff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x91850000 - 0x9186afff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x918d0000 - 0x918dcfff com.apple.help 1.0.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x91900000 - 0x9190dfff com.apple.CommonPanels 1.2.1 (1.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x91930000 - 0x9197efff com.apple.print.framework.Print 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0x919c0000 - 0x91a33fff com.apple.NavigationServices 3.3.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x91ab0000 - 0x91ac4fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x91acd000 - 0x91b04fff com.apple.CFNetwork 1.2.1 (7) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x91b20000 - 0x91b2bfff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x91b50000 - 0x91b6afff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x91bc0000 - 0x91bd3fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x91bf0000 - 0x91d85fff com.apple.QuickTime 6.5.1 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x920f0000 - 0x92116fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/FindByContent.framework/Versions/A/FindByContent
0x92140000 - 0x92327fff com.apple.security 2.3 (176) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x927d0000 - 0x92b54fff com.apple.HIToolbox 1.3.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0xc0000000 - 0xc000efff com.unsanity.ape 1.4.2 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

Hope you guys can make sense of that gobbledegook, 'cause I sure CAN'T! :)

mlinde
09-13-2004, 10:30 PM
Please post hardware specs -- specifically which graphics card(s) are installed in this machine. I would also suggest removing 3PP RAM from the box to see if there is an issue that only shows up with LW.

Do you have any other software on this machine that requires a USB hardware key? If so please list it.

Are you running any 3PP haxies on your GPU (graphics card)? Is it a standard Apple-issue Radeon or GeForce card?

noiseboy
09-14-2004, 01:47 AM
Probably won't help but worth trying. Have you tried turning off the unsanity APE extension in system prefs. Have you tried launching without the dongle, I presume you are wearing the kitchen foil cap that came with the LW Box and you do know the secret install Mantra? ;)

Lowly Designer
09-14-2004, 03:01 AM
Thanks for posting your log up.

I had a quick glance at it but I'm hoping that some Mac Guru will explain it too us, however I was still wondering what applications you had on your machine, from the crash log it looks like you may have some OS X hacks or add-ons which are non standard - remember it's always better to try and run the OS as the standard installation rather than using third party programs to enhance the interface - as in my experience it's these third party hacks that cause the most issues when installing software again I think that you should do a complete re install of all your apps on your machine, starting with a blank HD.

LaughingVulcan
09-14-2004, 08:02 AM
Please post hardware specs -- specifically which graphics card(s) are installed in this machine. I would also suggest removing 3PP RAM from the box to see if there is an issue that only shows up with LW.

Do you have any other software on this machine that requires a USB hardware key? If so please list it.

No, LW is the only one that has a hardware lock(dongle). I do have v. 7.0 (my current workhorse) installed, though.

Are you running any 3PP haxies on your GPU (graphics card)? Is it a standard Apple-issue Radeon or GeForce card?

Again, I betray my lack of knowlege of computer jargon. I don't know what a 3PP Haxie is, but the video card is the standard issue from the factory. AFAIK, the only thing upgraded from factory specs is an increase in RAM...to 4.5 GB.

Hardware Overview:

Machine Model: Power Mac G5
CPU Type: PowerPC G5 (3.0)
Number Of CPUs: 2
CPU Speed: 2.5 GHz
L2 Cache (per CPU): 512 KB
Memory: 4.5 GB
Bus Speed: 1.25 GHz

ATY,RV360:

Type: display
Bus: AGP
Display Type: CRT
Slot: SLOT-1
VRAM (Total): 128 MB
Vendor: ATI (0x1002)

Display:

Type: display
Display Type: CRT
VRAM (In Use): 64 MB
Resolution: 1280 x 960 @ 60 Hz
Depth: 32-bit Color


Display:

Type: display
Display Type: CRT
VRAM (In Use): 64 MB
Resolution: 1280 x 960 @ 60 Hz
Depth: 16-bit Color


ATA-6 Bus:
Drive Type: CD-RW/DVD-RW

ATA Bus:
Maxtor 6Y160M0:
Capacity: 152.67 GB

USB Bus:
Vendor Name: Apple Computer, Inc.

USB High-Speed Bus:

Vendor Name: Apple Computer, Inc.

Bluetooth HCI:
Hub in Apple Extended USB Keyboard
USB Token(LW Dongle)
Microsoft IntelliMouseĆ Explorer
Apple Extended USB Keyboard

FireWire Bus:

Speed: 800 Mb/sec Speed

Modem Information:

Driver: MotorolaSM56K.kext (v1.1.1)

As far as I can tell, this is the hardware specs...

Could it be another program running interference?

Weetos
09-14-2004, 08:12 AM
Just a thought... Have is your built-in firewall enabled? we have several OSX workstations and that firewall thing prevented the hub from working. I think you should take a look at it (>System Prefs> File Sharing>).

Good luck

noiseboy
09-14-2004, 08:14 AM
I could be wrong but I think MLinde was suggesting removing 3rd party RAM. The only 3rd party haxie i could see on the log was the unsanity APE which can be disabled from the system preferences>others>APE manager then click on the information tab and select disable. I dont think ths is the issue, I have this running and it doesnt cause me any problems. Try fixing your permissions again.

LaughingVulcan
09-14-2004, 01:20 PM
"...The only 3rd party haxie i could see on the log was the unsanity APE which can be disabled from the system preferences>others>APE manager then click on the information tab and select disable. I dont think ths is the issue, I have this running and it doesnt cause me any problems. Try fixing your permissions again."

The computer Guru, our Veep, tried that(APE)...No go.
Permissions...No go.




"Just a thought... Have is your built-in firewall enabled?"

Checked it...Disabled.

The Veep is gonna try to format a blank drive w/just bare-bones OSX. We'll try installing 8 on that & see if we have any more luck...

Again, thanks for the suggestions.

This is MADDENING! I want to play with 8 so Badly...! :D

LaughingVulcan
09-15-2004, 01:08 PM
Looks like an interfering program.

My boss made me start up from a hard drive with the Basic System 10.

Installed 8...

It WORKED!

Now all he has to do is figure out which program is the culprit...

noiseboy
09-15-2004, 01:36 PM
thats great news! dont tell me, some virus checker or similar fiendish device. Time to enjoy your LW8 experience. :) :)

Lowly Designer
09-15-2004, 01:44 PM
I have to say that under normal circumstances I would have wiped your machine and started from scratch a while ago as I said in my previous posts starting from scratch is usually the best solution to alot of problems.

Glad you finally got it sorted though just make sure you repair permissions after each installation of software, and take it easy with your other apps as well test Lightwave out after each installation to find the culprit.

Happy modelling

best regards

Lowly

noiseboy
09-15-2004, 02:02 PM
I have to say that under normal circumstances I would have wiped your machine and started from scratch a while ago as I said in my previous posts starting from scratch is usually the best solution to alot of problems.
Lowly

Under normal circumstances I would expect to install any app without having to jump through hoops like this. :D

Lowly Designer
09-16-2004, 07:39 AM
I agree with you noiseboy and I'm sorry for any misunderstanding by normal circumstances I was referring to my own normal circumstances as I used to manage a mac network and had to sort many issues in a short timescale so to cause minimal downtime and head scratching I would have just cleaned the machine and started over which I think would have taken less time than trying to track the problem down, in the reinstallation process I would probably have come across the conflicting app then been able to nail it and get on.

Usually you don't have to go to the extent of wiping and reinstalling everything but from the problems LaughingVulcan was experiencing and also his self confessed lack of knowledge added to that the complexity of tracking down the rogue program causing the issue or trying to sort the loading order out etc etc I personally would have just eliminated everything but the OS then you know where you stand with a problem like this. As LaughingVulcan has discovered and we all already know Lightwave works fine with OS 10.3.5, (except for any issues which are documented problems), thus it really had to be some other interference from another app. I have always found that sticking to as vanilla an installation as you can get gives you the least problems.

As long as LV keeps the advice we have all given in mind when rebuilding his machine he should (with any luck) have minimal probs with his machine. I always try to repair permissions after each installation of any software and then test the machine with each app to check it's still working correctly so far (fingers crossed) I've had no major grief from my mac.

I hope I have cleared up any misunderstanding.

Kind regards to all

Lowly

noiseboy
09-16-2004, 08:22 AM
no apology necessary, I'm more curious about what was stopping LV's install from running properly, I'm not the tidiest person in the world when it comes to installing software but I have yet to have had any issues with installing any software with OS X. I guess I've been lucky. The very idea of having to completely reinstall everything sends a shudder down my spine ;)

Lowly Designer
09-17-2004, 04:59 AM
Thanks noiseboy - yes I'd be interested to know what stopped the software from working as well - as for re-installing everything - when managing a network it's no fun but you get used to it :( . The plus side though is that you get a nice clean mac which runs slightly faster for a few weeks because everything is in order and tidy. It don't take long to mess it all up though!! :D

Best regards

Lowly

LaughingVulcan
09-21-2004, 02:40 PM
...The plus side, though, is that you get a nice clean Mac which runs slightly faster for a few weeks because everything is in order and tidy. It don't take long to mess it all up though!! :D

What's the old saying?

"Nature abhors a vacuum, clean desks and empty, neat hard drives." :D

Another ?? my boss wanted me to ask you:

Are there any Mac OSX fonts that LW8 NEEDS?

We (read HE) removed all but 3 fonts from my system in his quest to find the guilty app:

• Keyboard • Lucida Grande • Last Resort

All other fonts (and we've got HUNDREDS of these things!!) were removed from:

Users/Library/Fonts AND Library/Fonts

He was thinking it may be a font issue, (as he put all the apps I currently have back on the test drive and LW8 STILL works, but still DOESN'T on my 'home' drive.) He didn't do the fonts, however, and doesn't want to try blindly introducing one font after another into the system, as it'll take FOREVER with everything WE have.

Any suggestions?

LaughingVulcan
09-21-2004, 02:53 PM
Well, this is how my boss describes things, if this clarifies it any:

"We removed all the fonts as part of an Adobe/OSX solution to resolve font conflicts. The solution was to remove all unnecessary fonts from the system. The only fonts to keep installed are in the system/library/fonts folder (Lucida Grande, Keyboard and Last Resort). We use Suitcase to handle all other fonts. We did a clean install with OSX and Lightwave, then reinstalled all the apps one at a time to see if there was a conflict. There was none. The only thing left were the fonts that reside in the System. There are dozens of fonts in Users/Library/Fonts, Library/Fonts and System/Library/Fonts. Are there any specific fonts necessary for LW to function? LW 7 works fine, 7.5+ will crash."

Lowly Designer
09-21-2004, 11:58 PM
Font problems - the bane of our lives!!

Well I have to say I'm surprised that you have had any with Lightwave - do you have any non standard fonts installed in your Library/fonts folders? by non-standard I mean did not come with OSX.

I have been running 7/7.5/8 without any font conflicts on OSX for some time now and fonts are the last thing I would have thought to cause an issue with lightwave.

I remember that when I first got to grips with OSX I tried to remove any unecessary fonts from the system which then resulted in numerous program errors. As I recall any fonts in the user library and in the root library (I think) are ok to remove but it's best to leave the ones in the system lib as they are used by the os. What is your conflict with Adobe and which package is it? I got the Adobe CS Pro Suite of apps on my machine and it works fine I've had no probs at all with them other than the odd crash or two.

I don't know if Lightwave has any specific font needs perhaps one of the Newtek guys could answer this for you. You shouldn't need to remove any fonts from the system at all usually - I remember from my previous experience that some of our repro guys had issues with font conflicts with suitcase and the system/quark when the were trying to create PDF's but I finally put it down to how they were using suitcase itself and the fact they were creating sets of fonts for each client and enabling and disabling them as they needed for each job this seemed to put suitcase in a muddle as they had multiple copies of the same font in different folders not only that but they tried to use the clients fonts which then created a different set of probs due to conflicting versions of the same font eg two helveticas with the same font ID number but which look visually different. The only way they found to resolve this was to start dropping fonts into the library folder rather than using suitcase then the system would let them make a PDF with no conflicts. However this then poses a threat to the stability of the system as a whole, especially if you are using damaged fonts and you don't know it.

I found that the best way (but not always the most practical for everyone) to use suitcase was to create a font set for each family of fonts and only use these sets don't try and chop and change between different types of fonts as suitcase would just end up in a mess. I dont know if this method would help you or not.

Your prob may have just been a loading order issue or an extension clash issue, as I have had few probs with my Lightwave installs It's hard for me to say what the cause of yours was but I had a good idea that if you started with a fresh install of the OS then you couldn't go far wrong in correcting the issue. I have most of the commercial apps installed on my mac and have had no issues with any of them so far. They are all patched as upto date as I can get.

Hope this helps you and your LW8 quest.

Kind regards

Lowly

noiseboy
09-22-2004, 01:28 AM
This is beyond me, it works from one drive but not another, stills sound like some wierd permissions thing.
I've had font problems before related to apple apps such as Mail and ICal when I had accidently turned off a required font. I dont know about Suitcase, I just use the Font Book app which gives you info about duplicate fonts, maybe seeing two copies of the same font can confuse LW (clutching at straws here)
When you say "home" drive are you talking about a user account or real HD?. Have you tried creating a new user account with admin privileges and launching LW from there. Other than that take the Mac to a shrink, it may have a personality problem and thinks its a dishwasher. :D

mlinde
09-22-2004, 07:31 AM
Extensis makes a utility called font doctor (more accurately, they bought it). It is a good utility for testing for corrupted or damaged fonts. It's part of a package that includes suitcase, which (if you have lots of fonts) is a good utility to run, it allows you to keep your fonts OUT of the Library folders, and only activate the fonts you need when you need them.

A corrupt font or system/user pref can wreak havoc with any application. I'd be almost curious if the offending font were a double-byte character, something from the far east...

LaughingVulcan
09-22-2004, 07:58 AM
...When you say "home" drive, are you talking about a user account or real HD? Have you tried creating a new user account with admin privileges and launching LW from there. Other than that, take the Mac to a shrink, it may have a personality problem and thinks its a dishwasher. :D

The HD that LW8 WORKS on is a separate drive, attached to my computer via FireWire cable. By 'Home Drive', I meant my computer's built-in (internal) HD.

As far as the new user account/admin privileges: I'll have to ask my boss, the computer guy...

Oh, good grief! A shizoid Mac?! Just what I need! :p

LaughingVulcan
09-23-2004, 07:39 AM
My boss found the problem.

Apparently, you MUST have "Geneva.font" in System/Library/Fonts for 8 to work.

Up till recently, we'd been running EXCLUSIVELY in Mac OS 9.2, with the fonts to match. When we upgraded to Panther and got the new G5's, we started having some font issues with Macromedia Freehand 11. We had to get rid of some fonts, and start getting updated replacements for other fonts. Apparently, this font was removed...and caused the problem.

The sad thing is, Tech was as baffled as WE were... :eek:

noiseboy
09-23-2004, 07:49 AM
Hooray!!! good for you guys persevering :D :D