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View Full Version : "Customer Service cannot take your call"



jevinstudios
05-24-2004, 12:22 PM
What's up with that? Tried to contact CS today, and get this recorded message. Is everyone out to lunch, or is there not sufficient staffing to answer the phone? For a company during regular business hours, this is not a good thing.

Update:

Finally got a person (90 minutes later, tried again), and as usual, CS was polite, courteous and professional -- yeah, Melissa!!!! But, got disconnected half-way thru the call with a busy signal, then couldn't get thru again (continuous busy signal). I think I can chalk everything up to technical difficulties, which is understandable. Hey, happens to the best of us occasionally, right (the key word decribing NT there is BEST).

dwburman
05-24-2004, 03:24 PM
My L[8] came today thus saving me from making a customer service call I was gearing up to make. ;)