View Full Version : Customer Service Is Really Helping!

05-20-2004, 03:51 AM
Called CS this Tues. 5-18, and got someone who REALLY helped me out! He stated my upgrade was shipped on last Wed. so he had no idea why I didn't have it yet. He then checked the returns, just to make sure it hadn't been sent back by mistake. It hadn't. So, he said," We'll UPS you one right from here, that way you can track the shippment. Now I've got the tracking number and can see exactly where it is! It's almost here.
Now, THAT is Customer Service! Many thanks Newtek CS.