View Full Version : To Customer Service ( AGAIN ): Preorder Shipping Status

05-07-2004, 01:57 PM
Hi Customer Service,

Could you let us know what the status of the shipping orders are ? Is the fullfilment house still dispatching ? Are we suppose to call you in order to reconfirm our addresses again ?

Obviously I still haven't received my copy of LW8, but checking earlier threads, people from the San Jose and California area already received theirs. I pretty much preordered LW8 when the preorder was made available.

So do users who preordered last receive LW first and people who preordered first get it last ?

I would really appreciate an honest answer. If you don't know, just say, it's better than making empty 'promises' again. But some form of indication how long we should wait again, would be nice.

It's the 7th May already, way past end of April, which was the date all preorders should have been dispatched.

Apologies to bring this up again, but I'm losing my patience now a bit.


Originally posted by Chuck
The estimated timeframe, as mentioned in the email to US-office registered owners, is that the upgrades we are fulfilling would all be shipped by no later than the end of this month.

05-07-2004, 02:04 PM
i say call them. might get a better response