View Full Version : I take stuff off my video drives but they never refresh and show the added space

03-27-2004, 10:03 AM
On my video drives in my VT3, say I have 150 GB available. I remove 20 GB of clips but the drive continues to say 150GB. The only way I can recover the free space is to reformat. Why do the drives not give me back the space when I remove clips. This just started and I can't figure out why. It just seem to start doing this. AS I add more clips, it says 120, 100, 50, etc...until I the drive is full. Even if I remove all the clips...it does not give me the space back.
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03-27-2004, 10:32 AM
Stupid question:

Do you empty the recycle bin?

Also trash the newtek info folders. If you're using DV files.
The audio info kept in the newtek info folders can get large.

03-27-2004, 11:14 PM
emptied recycling bin...still no luck ..any other ideas for getting back video drive space. I empty the drive but the storage space does not return..it acts like its still full.

03-27-2004, 11:21 PM
Have you done anything recently such as installed new software, installed new hardware? Are your A/V drives seperate from your main system drive or are you using the same drive with different partions? What OS are you running? When did you notice the first occurance?

03-29-2004, 07:10 AM
I have 3 sets of striped video drives. I put on Norton system works is all. Sometime during this time frame...I deleted the info off one of the drives and it showed I still had no additional space gained. I ended up deleting the volume and redoing it. Then I had the full drive space available. But on all my a/v drives, if I remove something...it does not show nor seem to give me back the space. For instance if I take off 10 GB...it does not show I have 10 gb more space available. It will just take off the space that each new clip adds, until I am down close to zero. The only way to get it full again is to refomat or delete the volume and start again. After the problem I loaded the new build from newtek, but no solution. help

03-29-2004, 07:28 AM
Maybe the stuff you're deleting ends up being Norton protected.

Look to see in the recycle bin if you need to empty the norton protected files. A rightclick over the recylce bin should give you the option to delete Norton protected files.

Just taking a guess.

03-29-2004, 07:35 AM
I don't know if that's a guess or just being informed, Romain. :D

Yeah, if Norton is involved and you aren't getting your space back, it's the most (only) likely suspect.

Do as Romain suggested and you'll be good to go, I'm sure.

03-29-2004, 12:14 PM
I talked to Newtek by phone and they say its a Windows problem with them not refreshing or updating the drives to give back the empty space after I delete files in the video drives.

If I reformat, I get back all the space..I just don't get it back when I delete files that are on that drive. I have to reformat .
I did take Norton Antivirus off of the computer. The dealer told me I should not have that on my VT3 machine.
Anyone know what this problem is and how it can be cured. thanks ,KEN

03-29-2004, 12:35 PM
It does sound like a "windows" issue of some sort, not a NewTek one.
While I totally agree keeping a system free of unnecessary software is a good idea, I feel keeping a system safe is important also. I do have Norton installed on all 3 systems and haven't found Norton to be a problem.

Other then the trash not being emptied, I don't have anything to guess at, other then some program saving the files as a protection.

03-29-2004, 01:08 PM
You might want to try the Microsoft Newsgroups for Windows.


03-29-2004, 03:06 PM
thanks for the ideas. If you think of anything else..or if a light goes off ..let me know. We are all stooged here. Ken