View Full Version : How long did it take to get the permanent license?

03-08-2004, 04:59 PM
hey i was wondering how long it took you guys to get your permament license. i have been waiting sense last thursday for mine. should i just be more patient or what?

03-08-2004, 05:02 PM
If it's for you LightWave license, it usually pays off to spend a little extra time to get it from tech support on the phone.

03-08-2004, 05:37 PM
so its slower to do it through the site then huh

could i register through tech support or would that cause a crap load of problems

03-08-2004, 06:29 PM
I don't think it'll cause a crap load of probs.

03-08-2004, 09:11 PM
well i will call them if i dont get an email with my key by tomorrow or wed

03-09-2004, 05:42 AM
Tech support will not give you a perm license, if I'm not mistaken. Call NewTek Customer Service (you can get the number from the site here...). You'll get your license immediately on the phone. Make sure to have your dongle number handy. I've found NT to be very polite and responsive....

03-09-2004, 08:40 AM
What was I thinking:rolleyes: , customer service of course. That's what I meant. Thanks.

03-09-2004, 08:42 AM
ive registered from germany, online, - and it took about 3 hours to get the licence TOP

Signal to Noise
03-09-2004, 12:16 PM
I did it via email (purchased in September '03) and got it within 24 hours.

03-09-2004, 12:40 PM
usually only a couple hours, depending on what time of the day you do it. maybe try to register it again or call cs.

03-09-2004, 05:20 PM
i got it today so i am good. now i just gotta wait for my email for the free gift hehe

03-09-2004, 11:38 PM
I got my permament license in just 6 hours by email!:)