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minitar74
02-05-2004, 11:14 AM
Hi, we have updated two VT2 to VT3. One's customer machine, when using components, if you set in preview and program the Betacam sp, you can see program right while preview is with phase color inverted. When you switch some times the program is showed with wrong color. The other customer has a similar problem but there is not image in one of the two monitors (pre or program). So when you switch to program you dont have video (they are using composite video). This stuff didnt happen with VT2.

Both computers configuration:

SUPERMICRO P6DCE+II
Dual Xeon 2,4Ghz
1024Ram PC800 RIMM
4x36GB video SCSI U160
1x36GB systema SCSI U160
video card winfast A280

Kind regards,

Paul

Jim Capillo
02-05-2004, 01:15 PM
Have you checked the SX-8's serial #'s with your dealer or tech support? Early on, there were certain ones that had to be sent in for upgrade. Not sure this is even related to your problem, but it wouldn't hurt to check.

Might be related to your video card, too......

Paul Lara
02-06-2004, 08:10 AM
It certainly sounds as if there may be hardware problems. Contact NewTek tech support.