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View Full Version : Where to report a bug/problem?



Zarathustra
03-10-2003, 07:27 AM
So, I want to be responsible and actually report what's wrong with this update. Where on Newtek's site is that?
For that matter, where is the general problem link?

Chuck
03-10-2003, 11:12 AM
1) You can post bug reports here. Staff review reports and pass them to the product team.

2) Email them to [email protected] - tech staff will confirm, or consult with you further on how to duplicate if they do not confimr at first, and then forward to the product team once they have confirmed the issue.
3) Email them to [email protected] This goes directly to the product team. In the past the Beta Coordinator tested the bugs and if confirmed assigned them to programming staff, but did not usually respond to the email.

Later there will be a fourth avenue, when the web team completes a new bug report form for submission from the Customer Care section of our web page.