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YAL
11-07-2018, 08:34 PM
Hello,

Tonight I've just tried to update the software but it didn't happened anything. Went to the process right but at the end, there's a window message saying: "You will be logged of", and then shutdown.

In terms of FW: Went from the ....25 to the latest.


After trying this multiple times, I've uninstalled the software and now after trying to run the file it says "Newtek NC1 IO cannot be found on your system"

Can someone help?

Thanks, Xv

Zane Condren
11-08-2018, 10:00 AM
Please contact customer support so that they can walk you thru the restore process and assist you with applying the latest update. Support can be reached here https://www.newtek.com/support/get-support/.