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notadub
08-20-2018, 06:32 AM
Hi all,

I was hoping someone would have some problem solving ideas.

We've just setup for a production to discover that we can't hear anything on the phones output of our Tricaster 460.
We have run three other productions in the last week without issue.

We have tried 3 pairs of headphones and adapters.
Tested three previously functioning projects using live audio via xlr and jack inputs, known good files in the DDRs and Audio bin.
Created a new project and tested as above.
Ensured nothing is solo'd
In all testing we can see the audio bouncing in the meters.
We can hear the audio via the Jack outs ie 2a and 2b.

Any ideas?

kanep
08-20-2018, 07:45 PM
If you solo a source (with audio in it) do you hear anything?

What version of software are you running?

notadub
08-22-2018, 02:16 AM
Hi Kane,

thanks for the response.

I just fired up the 460 to check the solo as requested to discover the phones output is back.

My guess is Qantas baggage handling on the way home reversed the action that disabled the phones when I flew into Sydney.

Might be best to talk to our distributor and have a 100,000km service.

Cheers.