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Brandon Rohde
11-13-2017, 01:25 AM
Hi guys,

I just got 4 Sparks to use in our system, and so far I love em. While doing a firmware upgrade on one of the devices, it seems to have failed though. It boots up and I can load the IP address, but its just a blank black page. I have reset it multiple times, cleared cache, using Chrome, etc. Is there a way to force update the firmware with a USB drive?

kanep
11-13-2017, 07:32 AM
I would contact support.

https://www.newtek.com/support/get-support/

Brandon Rohde
11-13-2017, 07:35 AM
I plan to...just patiently waiting until they open :) I thought I may get someone else with the same issue in the meantime.