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prockey
11-09-2017, 01:54 PM
I just recorded a session and stopped the recording. When I try to Export Media, I click the button and the system locks. If I try to get back into a live session the entire system hangs. We have to air this veteran's day session tomorrow. HELP!!

This is a high school TV studio and we have only had the system since September.

prockey
11-10-2017, 08:49 AM
I discovered the problem. It turns out that our "Export Media" destination was a server which has gone down because the power strip was hanging and had fallen out. That meant that the Tricaster was looking for that sharepoint and because it didn't exist, it just hung up and looked like it was locked.