View Full Version : NewTek support phone system down?

09-27-2017, 12:38 PM
I've tried calling twice today with an urgent issue (can't register TriCaster Mini SDI) and have been on hold for over 15 minutes each time, only for the call to be disconnected while I'm still on hold. No warning, no human ever answers, just sudden silence and a disconnection.

I'm on hold again now... 3 for 3?

Zane Condren
09-27-2017, 01:51 PM
Our phones are not experiencing any outages that we know of. Can you please PM me the phone number you are calling from?