View Full Version : TS-4000 Update

05-02-2017, 01:10 PM
**EDIT** Fixed problem #1 by exploring the caller return options a little more. Still curious about problem #2.
Just checking before I call support. Turned on our 4000 for the first time, all was functioning normally. Noticed updates were available. Updated Skype TX with no issue. Also noticed that Talkshow had a software update and encountered problems:
1. Lost return video feed (no cabling or routing issues, QA'd and verified video feed)
2. The software actually didn't update after going through the process - it stayed on 2-0-170324 instead of updating to 2-0-170405. Any ideas?