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jimiclaybrooks
04-26-2017, 04:35 AM
As I mentioned in my other thread, I just got a new machine with Windows 10. For the last three days, I've been trying to install LWave 2015 64 bit version, but the program won't recognize my license key. I have the 32 bit version installed ok, but the 64 bit just won't cooperate. Tech support said it might be a firewall issue, but I followed their advice and it didn't solve the problem. Anyone else had this problem? thanks

Sensei
04-26-2017, 07:52 AM
Title "LWave 64 bit won't install" is quite misleading. If license keys are not working normally LW just runs in Discovery Mode. Installation is perfectly fine.

What LW is saying when you press Help > Enter License.. ?
Is it mentioning the same folder as with 32 bit version.. ?

jimiclaybrooks
04-26-2017, 10:06 AM
The error message says, "the licensing system found one or more licensing files, but could not detect any usable license keys". That is the message. So again my question is, if the license key worked for the 32 bit version, why won't it unlock the 64 bit version? And excuse me is I sounded misleading. I agree, the issue is licensing, not installation.

Sensei
04-26-2017, 10:19 AM
Do you have hardware dongle?
Do you tried plugging it to see what happens?

jimiclaybrooks
04-26-2017, 06:52 PM
yeah, I did in fact. So far, no good results came from trying.