PDA

View Full Version : Telestrator - Windows 10 Update



imryh
10-05-2016, 03:05 PM
Hello.

We've used a NDI Telestrator on a MS Surface Pro running Windows 10 for a few weeks now.
Everything works great!

This morning, Microsoft forced out a massive update to Windows 10. Since then, I can't get the Telestrator window to show me any NDI source.
I can see the Telestrator output in my Tricaster. No problem.
Also, when I launch NDI Monitor on the Surface Pro, I can see all my NDI sources on the network. No issues.

I just can't see anything as a Telestrator backdrop.

Any ideas?

Thanks.

Imry

SBowie
10-05-2016, 03:27 PM
I'm installing on my Win 10 system right now to test ... back soon.

UPDATE: Running Windows 10 version 1607, updated yesterday, Telestrator is working as expected. So, two things that might matter:


First,I newly installed it after the Windows update, which may be relevant.
Second, I'm running the most recent build (compiled this morning).

My suggestion is to try reinstalling, and if that doesn't help, maybe take a peek at Firewall settings before taking other steps.

imryh
10-05-2016, 06:49 PM
Hi Steve.

Thanks for the suggestion.

Re-installing the Telestrator software after the Win update solved the issue.

Thanks.
Imry