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Knowledge Base Contributor
02-08-2016, 01:25 PM
Outlined below is the process for restoring a TriCaster XD unit to it’s factory defaults.

1) After backing up your personal files; start up TriCaster and launch the software. If this is a new unit, read the license agreement when prompted. If you accept the

Agreement, click “I Accept” to continue.

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2) When presented with the option, click on Utilities in the navigation ring.

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3) In the next menu, click on “Restore to Factory Defaults.

4) Next, click on “Restore My TriCaster.” System will shut down and reboot.

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5) Under Launch TriCaster, use arrow keys to select “Restore Factory Defaults.” Press Enter.

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6) From the menu that follows, select “Restore System Partition to Factory Defaults.” Press Enter.

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7) Before restoration begins, type “Yes” (without the quotation marks but with a capital “Y”), then press Enter. NOTE: This process may take up to 35 minutes.

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8) After restoration is complete, press and hold power button until the unit powers down, or press RESET (for 2RU) and let the system restart normally.

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