View Full Version : 3Play Spinning Wheel of Death?

10-25-2015, 10:38 AM
Hoping to get some assistance here,

We've had our NewTek 3Play 425 for 3 or so years now, and it's been working flawlessly until now. We started it up at one of our live football games and it started and loaded normally, we logged in, and it tried to open the NewTek 3Play software. The gray background of the program appears, and the mouse cursor becomes a spinning wheel... forever.

We have tried a factory reset on the machine twice. Any ideas?

10-25-2015, 03:00 PM
Take out the removable drive, see if it works. If it does, then your removable drive needs to be replaced.

Otherwise, best to contact support if that doesn't help.