View Full Version : TriCaster SD - "Unsupported Project Format" when launching software

10-08-2014, 03:22 PM
Problem Description
When attempting to launch TriCaster the following appears:

Unsupported Project Format
Solution Workaround
You will need to Rebuild the DDR playlist.

Hit enter to close the message.
Once the software loads hit CTRL+V+T to close the software.
Open My Computer and browse to: C:TriCasterUser data [Your user folder] (Ex: TCPro)
Drag the My DDR Projects folder out of the directory, and on to the desktop.
Run the reset configuration on the desktop then relaunch the TriCaster Software.