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View Full Version : TriCaster SD- No Video Preview in live production



shepherd
10-06-2014, 10:57 AM
Applies to: TriCaster Duo, 100, Pro, Studio, and Broadcast
Problem Description and Steps to Verify/Reproduce

Feed from cameras is not showing up in neither the Preview Window nor Output Windows in the Live Production tab, BUT does output from the front panel to external devices.

Clear Diagnostic Test Steps


From the Admin panel (Windows Desktop) click on Configure Tricaster and set the unit to 3-Camera mode.
Launch the TriCaster software and connect 3 cameras to your unit.
Using the Input Setup tab make sure your sources are properly set.


124778

Steps to Fix/Workaround

If you see video on your output to a monitor BUT do not see any video onscreen in either the Preview or Program Windows then follow the steps outlined in “How to update the nVidia Graphics Card Drivers”. Afterward check the system if you still have trouble getting video to display onscreen contact Customer Support.