View Full Version : Media export error

09-08-2014, 06:10 AM

I have a 3Play 4800

When I want to export a media from "export media", when I hit "export" the status changes : "error" without information. I tried to export to different destination, with different format "Quicktime, Avi etc." but I have the same message "error"

Do you have a solution :) ?

Thank you

Sorry for my English

Zane Condren
09-08-2014, 08:49 AM
Please make sure you are running the very latest software update for 3Play 4800 available at new.tk/dl.

02-01-2017, 03:13 PM
I have this same problem. 3play 4800 and last version software. I download yesterday 31-01-2017 from suuport page. I can export only MXF. When i try export in quicktime, AVI or MPEG container system stop and report error. Recording in native format is perfect. Session is in 1080I + PAL.

Zane Condren
02-01-2017, 03:28 PM
The latest software release for 3Play 4800 is 161026 which can be downloaded at new.tk/dl.

02-01-2017, 03:45 PM
My Version is 3-1 16102613b driver 1.00 2-sep-2015 core 24e8 29-jul-2014 board 1.3 linlc x4

Zane Condren
02-02-2017, 08:26 AM
I would suggest you try a factory restore and then update to the latest version.

02-02-2017, 10:32 AM
You Right
After factory restory system is Ok.
I dont understand why ? I dont install anything on this computer (machine is for hard work not for game play).