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View Full Version : 3Play 4800 keyboard locks up.



PSUCAPS
03-08-2014, 08:26 AM
We've only had this machine for a couple of weeks. I have updated the software. We are running the video boards at a basketball tourney so the machine is running for 14hrs a day. But during the day it has randomly started just typing a number/letter when the op tries to label a clip. The keyboard has to be unplugged for it to stop. We've tried different keyboards/usb ports. Usually exiting and restarting the session will clear it for a while. Any ideas on what is going on here.

Editshoot
07-15-2014, 04:32 PM
Hello!

We had the exact same problem on a football job the other day where the 3Play 4800 (First time out) had only been on for around four hours. Although I excited and restarted the session a few times like yourself I found hitting tag stopped it? Random eh!

Zane Condren
07-15-2014, 04:55 PM
Does it only happen with the NewTek Branded Keyboard?

Editshoot
07-16-2014, 09:30 AM
I didn't have another Keyboard to hand to test it out i'm afraid!

Editshoot
09-15-2014, 07:53 PM
Had the same problem again last Friday. Seems to stop when you press the tag button. Very strange.

John Phillips
10-27-2014, 01:33 AM
Sounds like an issue with the tag function. Is the tag button turned on (lit up) on the control surface when it does this?

Editshoot
10-27-2014, 12:28 PM
Yes it is.