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jkerry211
01-01-2014, 04:02 PM
Went to start a program and found that TriCaster will not start. Tried pushing both the on/off switch and the Reset switch and nothing. Moved the power cable to another outlet nd still nothing and even switched out the power cable for a different one ande still nothing.

Is there anything else I can try before call NewTek about the problem.

The system is less than a year old.

Jeff

csandy
01-02-2014, 10:06 AM
If you're not getting any power to the unit at all you will need a new power supply. Was this machine behind a surge suppressor or UPS when it stopped working?

kanep
01-02-2014, 10:14 AM
Probably is a power supply. If your system is less than one year old, it is under warranty. Call technical support to get it resolved.

jkerry211
01-02-2014, 04:02 PM
Spoke with tech support and the system is getting some power as a light is on the board. But after doing what they advised it still will not come on. So in it goes for repair. What a bummer.

strick1029
10-31-2016, 08:43 AM
We have a TCXD 850 that is doing the same thing (will not power-up). What was the solution to this issue? We've tried a new power supply and still doesn't work. Any assistance will be greatly appreciated.
Thank you in advance.