View Full Version : LW 10 won't get out of Discovery Mode

01-12-2012, 07:59 AM
Hi everyone,

I recently had some dongles replaced and I've been working with support to get the new Product IDs to activate in Layout.
I did the whole go to Help > Enter License thing and LW is seeing my dongle. I get the message that License.key has been written and to restart, but when I do, it goes back into Discovery Mode.
I can confirm that the product ID is written to the license.key file in the ~\.Newtek\Lightwave\10.0\licenses folder
I also checked with support and was told I was given 32-bit ID#s, which works because I have Windows 7 32-bit. My UAC is also turned off.

This is a brand new installation of LW, but I'm currently trying a reinstall.
Does anyone have any other ideas for why this isn't working?

Thanks in advance.

01-12-2012, 10:45 AM
Can you confirm that your license.key file is license.key and not license.key.txt?

Have you tried entering in your license file via notepad? Don't use the registration utility.