View Full Version : Waiting over a month to hear back from tech support

10-06-2009, 01:18 PM
Thought I'd try here. I need a new dongle because mine is broken. I need an RMA. Why has it been over a month, two different forms of contact, and no response from Technical support?:mad:

10-06-2009, 01:49 PM
Have you followed up with tech support. Honestly, if you've been waiting this long, I'd be calling or emailing every day (or both).

10-06-2009, 03:09 PM
Emailing is too passive. Call them directly on the phone.